Luis M Berrio
Luis M Berrio at Joyce Honda

Luis M Berrio

Sales Manager

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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3.6
7 Reviews

Dealership Experience

17 yrs, 8 mos

Industry Experience

17 yrs, 8 mos

Specialties & Trainings

Prime and subprime financing , wholesale management, CRM software management

3.6

7 Reviews

Write a Review

7 Reviews of Luis M Berrio

January 20, 2026

Dealership Rating
Employee Rating

Very slow, runs inefficiently, no respect for customer time not very knowledgeable about the cars they are selling would not recommend. More

by 1234E
Workmanship
Service Time
Recommend Dealer
No

January 09, 2026

Dealership Rating
Employee Rating

Very good seller, very good service, I was very satisfied. He took his time to give me the service I was looking for. More

by LADIIDBA1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rolando Meneses

December 08, 2025

Dealership Rating
Employee Rating

It was such a pleasure to work with this dealership. Buying my Honda crv went so smoothly. I received my car within days of placing my order in the color I wanted! Thank you! More

by BMINKOWITZ
Recommend Dealer
Yes

Other Employees Tagged: Jane Bisignani

November 11, 2025

Dealership Rating
Employee Rating

In appropriate suggestions for needed repairs. Compromises trust in service center. Will be unlikely to use in the future. More

by marinma_99
Service Communication
Recommend Dealer
No
Nov 12, 2025

Joyce Honda responded

We’re very sorry to hear about your experience and appreciate you bringing this to our attention. We never want any customer to feel pressured or uncertain about recommended repairs, and we take concerns about trust very seriously. Our goal is to provide transparent, accurate service recommendations that keep your vehicle safe and performing its best. We’d value the chance to review your visit and address your concerns directly. Please contact Erik Matos, Service Manager, at 973-361-1396, via text at 973-607-0237, or email erik_matos@joycehonda.com so we can work toward a resolution. Thank you for your feedback — it helps us improve the experience for all our customers.

October 28, 2025

Dealership Rating
Employee Rating

Joyce Honda has always been reliable and reasonable, fast service, convenient, friendly and workers are polite. More

by dawilliamshale57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino, John Lavelle

Oct 28, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

September 24, 2025

Dealership Rating
Employee Rating

Rolando was wonderful to work with- Explained everything about the new car and put me at ease More

by pschristiano58
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rolando Meneses

Sep 24, 2025

Joyce Honda responded

Thank you for your business and trust.

July 28, 2025

Dealership Rating
Employee Rating

My daughter saw an advertisement for an SUV on the internet and referred us to Joyce Honda. Rolando came out to greet us while we were examining the vehicle, and he began answering our questions. He More

by gregmumma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rolando Meneses

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