Louis Polos
Louis Polos at Klaben Ford Lincoln
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Louis Polos

Sales & Leasing Consultant

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
755 Reviews

I have been in the sales industry for 11 years but recently switched into the car business. With a background in technology and cell phone business I found that the auto industry is changing just as rapidly. Born and raised in Akron, Ohio and proud father of two boys.

Dealership Experience

6 yrs, 6 mos

Industry Experience

6 yrs, 6 mos

Specialties & Trainings

Lincon Brand Champion

Shelby GT350 Certified

View more specialties & trainings
5.0

755 Reviews

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755 Reviews of Louis Polos

June 20, 2024

Dealership Rating
Employee Rating

Louis was great to work with. Very knowledgeable about the truck. Easy going and no pressure, felt very comfortable buying a vehicle off him & the dealership. More

by randylesnak
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: David Klaben, Angela Mazzagatti

Jun 25, 2024

Klaben Ford Lincoln responded

Randy, thank you for taking the time to respond. We appreciate the effort in leaving a review because we use all of our reviews, both positive and negative, to reward and train our team. We reflect on your insight to then use internally for coaching, counseling, and celebrating as we continue working hard to improve the level of service we deliver to our customers. Thank you for taking the time to speak with me on the phone, allowing me to gain additional insight into your experience. Your remarks on Louis are an affirmation that our customer first business model works. However, while most may be satisfied with a four-star review, we view it as an experience where we could have been better. Please let me know if there is anything more we could have done to improve your experience at the dealership. As always, I and the rest of the Klaben team remain at your service. David Klaben - 330-673-3139 Ext 309

June 17, 2024

Dealership Rating
Employee Rating

Very clean and everyone wanted to help. The was working together efficiently and in good spirits. I enjoyed the experience. More

by PRMAXWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 13, 2024

Dealership Rating
Employee Rating

Pleasant experience. Went in to order a new car and ended up buying one that they had in stock. Actually a very satisfactory deal. Both Graag and Tim did an A+ job as More

by ghtwagner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 13, 2024

Dealership Rating
Employee Rating

I came in the the store knowing what I wanted and left with a better truck deal than I thought I would receive. Thanks to the team More

by Jrayccc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Iuliano

June 12, 2024

Dealership Rating
Employee Rating

Quick and easy purchase process. Dealer had no markup on my vehicle which was appreciated. More

by RYAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 11, 2024

Dealership Rating
Employee Rating

Dealership is very clean, organized and staff super friendly. This is my 3rd vehicle either Leased or purchased from Klaben Ford, Kent More

by Dawnibelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Mazzagatti

June 09, 2024

Dealership Rating
Employee Rating

From start to finish Louis Polos put in extra effort and worked with me to get me the car I wanted. Once the car arrived it was a simple process More

by ALECGILCHRIST
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Klaben

June 06, 2024

Dealership Rating
Employee Rating

I had the best experience with Klaben Ford in Kent. I felt they were attentive to my needs as far as what vehicle I wanted and the features I needed. They responded to my inquiry right away and allow More

by Ahattery13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christine Klaben, Revawn Wilson

June 04, 2024

Dealership Rating
Employee Rating

This is the 5th vehicle that I have leased from Klaben. Louis and the Klaben team have always been fantastic. More

by cfritz2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Klaben, Angela Mazzagatti

June 02, 2024

Dealership Rating
Employee Rating

Louis and Scott teamed up to provide an excellent and efficient experience. First time in 20 years that I did not go to my “go to” dealer and will be looking to purchase from Klaben in the future. More

by Zaclundgren
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen, Scott Burghardt

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