Lou Alfano | Page 5

Great service ! I called that morning to setup an appointments for an oil change and tire rotation and was able to get in the same day. They took me on time and I wa I called that morning to setup an appointments for an oil change and tire rotation and was able to get in the same day. They took me on time and I was done in an hour ! That to me is great service and customer satisfaction! More

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Always a very courteous service dept. I have been a customer for over 20 years. I have been a customer for over 20 years. More

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We had a really great service experience at Arlington Hts Ford. Lou Alfano and Mike Waddle listened to our concerns and made sure all were addressed. Our Expedition was ready when promised and was returned Ford. Lou Alfano and Mike Waddle listened to our concerns and made sure all were addressed. Our Expedition was ready when promised and was returned to us sparkling clean...even the floor mats were spotless. More

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I have been coming to AHF for 20 years, bought two cars, and always service them here. I have always had excellent and personal service and don't feel like they are trying to sell me something I don't need. and always service them here. I have always had excellent and personal service and don't feel like they are trying to sell me something I don't need. Check-in and out is quick and the service person always gets your OK to do the work. More

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Lou and the AHFORD crew are always quick, thoughtful, personal, fair in their ways and competitive and cares for customers like family. Jerry Hood runs a tight ship! personal, fair in their ways and competitive and cares for customers like family. Jerry Hood runs a tight ship! More

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MIKE WADDLE At Arlington Heights Ford has always been very helpful with anything I’ve needed and has always taken extra time to answer any questionsI’ That I’ve had. Been using their service department very helpful with anything I’ve needed and has always taken extra time to answer any questionsI’ That I’ve had. Been using their service department for over 12 years. Great place to get work done. Tom English More

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Lou was great! Took care of my truck and all of my concerns. Thank you! Took care of my truck and all of my concerns. Thank you! More

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I dealt with Luigi Alfano in the Service Department. He was extremely helpful. He was patient and answered all of my questions. Very nice to deal with. Hope to have him help me in future visits. He was extremely helpful. He was patient and answered all of my questions. Very nice to deal with. Hope to have him help me in future visits. More

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Have been bringing cars to Arlington Heights Ford Service Center for years. Has always and continues to be 5 stars. Customer waiting area is open, comfortable and offers great place to catch up on e-mails or Center for years. Has always and continues to be 5 stars. Customer waiting area is open, comfortable and offers great place to catch up on e-mails or work, with the free Wi-Fi AHF provides. More

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Ithe service department is caring, professional and knowledgeable! Your great Thank you all so much! knowledgeable! Your great Thank you all so much! More

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