Lloyd Wilson
Lloyd Wilson at Joyce Honda

Lloyd Wilson | Page 3

Service Advisor

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.7
494 Reviews

Dealership Experience

7 yrs

Industry Experience

50 yrs, 3 mos

4.7

494 Reviews

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494 Reviews of Lloyd Wilson

July 31, 2026

Dealership Rating
Employee Rating

I am very disappointed. They cracked my windshield, attempted to give me the car back like that, and didn’t think that I would notice. Luckily, I did not drive my car off th More

by nekemadavis
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Jul 31, 2026

Joyce Honda responded

We're truly sorry to hear about your experience and understand why this would be so frustrating. We never want any customer to leave feeling disappointed or concerned about the condition of their vehicle. We take situations like this very seriously. Had we known the windshield was cracked after the wiper installation, we would have acknowledged it immediately and brought it to your attention rather than allowing you to discover it yourself. Transparency is important to us, and we regret that this experience did not reflect the level of service we strive to provide. While you were still at our dealership, we had the opportunity to review what happened, determine the cause of the damage to the windshield, and resolve the issue without hesitation. We appreciate you bringing your concern to our attention and are sorry that this experience fell short of the level of service you expected from us. We would also appreciate the opportunity to examine the wiper blades as well. Kind Regards, Erik Matos - Service Manager Joyce Honda 973-361-1396 erik_matos@joycehonda.com

July 25, 2026

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Absolute great place to get your family car serviced! Great team and management. Thank you. More

by CRAIG.STIX.M3XZ
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 27, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

July 20, 2026

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Friendly, competent, reasonable, very accessible Online scheduling is very convenient Waiting area always clean and tidy More

by jahen450
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 20, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

July 16, 2026

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Employee Rating

Lloyd was extremely kind and professional. His positivity and energy was so lovely at my early appointment. I was very impressed by his customer service! My wait time was quick and the waiting More

by JEZYTO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 16, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

July 16, 2026

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Employee Rating

Always professional, accommodating, honest. I've been buying Honda's since I could drive, and Joyce Honda provides premier service on all levels. So glad they are in my home town! More

by ANEW DAWN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 16, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

July 01, 2026

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Outstanding in every way! Best service department we've ever had with any car dealership ever. More

by MRBOBF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

July 01, 2026

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Employee Rating

Came for my 2025 Honda HRV. Good customer service and communication between staff and myself. More

by rtyler1194
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 14, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

June 30, 2026

Dealership Rating
Employee Rating

Always gives a detailed estimate, on time and never forces unrelated purchases. They even have done free checkups for my CRV. I have experience with other dealerships and they were poor to say the leas More

by PARAN GOGOI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

June 20, 2026

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Employee Rating

Excellent service with very knowledgeable personnel. . Didn’t have to wait long for my scheduled oil change.. Prices are very reasonable!! More

by CAPPY25
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 23, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

June 15, 2026

Dealership Rating
Employee Rating

Quality service at good prices. Lloyd is great. Car was returned on time as promised. More

by dstempert0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

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