Lisa Chea
Lisa Chea at Rallye Motors
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Lisa Chea

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.6
191 Reviews

Dealership Experience

10 yrs

Industry Experience

21 yrs, 8 mos

4.6

191 Reviews

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191 Reviews of Lisa Chea

January 05, 2025

Dealership Rating
Employee Rating

Mr. Vetere was profesional in his response to my service request and made every effort to get additional advice from the experts for answers to my specific service reqiest. More

by DOOR62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2025

Rallye Motors responded

Thank you for your kind feedback! We're glad to hear Mr. Vetere provided professional service and went the extra mile to assist with your request. We appreciate your trust and look forward to serving you again!

December 08, 2024

Dealership Rating
Employee Rating

Mr. Vetere was very professional from start to finish as my service representative. He politely explained what were my options and gave informative suggestions with regards to the service that was needed. I More

by DOOR62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Rallye Motors responded

Thank you for your kind words! We're thrilled to hear that Mr. Vetere provided professional and informative service, ensuring you felt valued and well-informed throughout your visit. We truly appreciate your loyalty to Rallye and are proud to stand out in delivering exceptional customer experiences. Looking forward to assisting you again in the future!

November 08, 2024

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Employee Rating

Excellent service! Lisa is exceptional . Staff are always helpful and accommodating . JLo is always on time with pickup and drop off. I highly recommend Rallye service More

by MARSANMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Rallye Motors responded

Thank you so much for your kind words! We're thrilled to hear that Lisa and the rest of our team, including JLo, have been able to provide you with exceptional service. We truly appreciate your recommendation and look forward to continuing to serve you with the same level of care and attention. Don’t hesitate to reach out if you need anything in the future!

October 21, 2024

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Employee Rating

Always an awesome experience! Lisa is exceptional ! Staff are extra nice from the reception to the valet attendants. JLo is always prompt on pickups and drop offs. I would highly More

by MARSANMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

Rallye Motors responded

Thank you for your fantastic review! We’re thrilled to hear you consistently have such a great experience with Lisa and our team. Your kind words about our staff and service mean a lot to us. We look forward to welcoming you back for your next visit!

October 16, 2024

Dealership Rating
Employee Rating

I called service department to see if my vehicle was serviced for a coolant light bulletin. No records were found. Suggested I check the car fax. I informed service, I never received a car fax. Service More

by glynnrichard01
Service Communication
Recommend Dealer
No

Other Employees Tagged: Harez Fedaie

September 05, 2024

Dealership Rating
Employee Rating

Excellent customer service, keep coming back to work with Vincent La Rosa, he always takes care of me and my family, will gladly recommend him to friends and family More

by TANCAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Vincent LaRosa, Ramiro Milian

Sep 05, 2024

Rallye Motors responded

Thank you for your kind words! We’re delighted to hear that Vincent La Rosa consistently takes great care of you and your family. Your recommendation means a lot to us. We look forward to continuing to provide excellent service in the future!

July 27, 2024

Dealership Rating
Employee Rating

Rallye MB is an extremely professional dealership for both sales and service. They aim to please. I've purchased 3 vehicles from them and will probably get my next one from them. More

by Big G from brooklyn.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Augustine

Jul 28, 2024

Rallye Motors responded

Thank you for the kind words! We’re delighted to hear that your experiences with Rallye MB have been so positive. It’s great to know that our professionalism and commitment to service have earned your trust. We look forward to helping you with your next vehicle purchase!

May 31, 2024

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Employee Rating

Exceptional attention and willingness to please me as a customer. I was very pleased by the entire staff. Patrick was excellent. Thank you More

by SHANEKIELMEYER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 01, 2024

Rallye Motors responded

Thank you for your kind words! We're delighted to hear about your exceptional experience with our staff, especially Patrick. If you need anything else, please don't hesitate to reach out. We appreciate your business!

May 06, 2024

Dealership Rating
Employee Rating

Katie Lyons was very helpful and did everything she can to help expedite the return of the vehicle in time. I would recommend to all your customers More

by SURESH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Lyons

May 07, 2024

Rallye Motors responded

Thank you for your feedback! We're glad to hear that Katie Lyons provided helpful assistance and worked to expedite the return of your vehicle on time. Your recommendation means a lot to us. If you ever need assistance again in the future, don't hesitate to reach out. We appreciate your business!

May 06, 2024

Dealership Rating
Employee Rating

Service was fair not excellent Staff is friendly. But the problems were not fixed to my satisfaction. More

by BEJITJOSEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ramiro Milian, Katie Lyons

May 06, 2024

Rallye Motors responded

Thank you for sharing your feedback. At Rallye Motors, we aim for excellence in every aspect of our service, and we're disappointed to learn that we fell short of your expectations this time. Our team is dedicated to addressing all concerns thoroughly and ensuring our customers' satisfaction. We apologize for any inconvenience caused and would like to discuss your experience further to find a resolution. Please feel free to contact me directly at 516-801-2955 - Paul Hartmann, Service Manager, Rallye Motors.

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