Ken Vachris

I had a sudden driver-side screen issue and brought my car in for a last-minute service request. As always, Ken Vachris was excellent. I always know I'm in the best hands with Ken and will receive full, t car in for a last-minute service request. As always, Ken Vachris was excellent. I always know I'm in the best hands with Ken and will receive full, top-notch service. I left completely satisfied and am incredibly thankful for his consistent dedication and care. More

Report | Print

Ken is helpful, careful, efficient 5 is merely the highest number uour dtstem Allows He is a 10 highest number uour dtstem Allows He is a 10 More

Report | Print

I purchased my 2022 GLE AMG 53 from this dealership as well, which was an outstanding expereince on its own. Servicing experience is even better. Vinny is on top of his game and is extremly proactive an well, which was an outstanding expereince on its own. Servicing experience is even better. Vinny is on top of his game and is extremly proactive and reactive with his communication. I've worked with both Vinny and Kenny and both are folks I would invite over for the holidays! More

by Mike Lupia Verified Customer Verified Customer

Report | Print

Ken Vachris is the best. So helpful. Always great to work with. He makes sure my dad is well taken care of. So helpful. Always great to work with. He makes sure my dad is well taken care of. More

Report | Print

Last service was Dissapointing, after 16 years of service. Took GLK350 in to for service and to fix rear passenger light issue in February. Replaced motherboard, after which lights kept flashing when service. Took GLK350 in to for service and to fix rear passenger light issue in February. Replaced motherboard, after which lights kept flashing when car was off. Battery died twice, had to get it towed to replace battery twice. Took vehicle back end of May, explained the issue in detail. Kept vehicle for several days, said it was corrected. While at dealer lights did not blink. Upon return home, same thing occurred, vehicles died again. Tried contacting service department and representative, left message no response. Original fix caused problem, paid second time to corrrect, and diagnose situation caused by their repair and still in the same situation. Very Dissapointing and unfair. More

by SINIKKAWAHAB Verified Customer Verified Customer

Report | Print

Great customer service! They go above & beyond to make you feel important. Eliot & Ken are the best ! They go above & beyond to make you feel important. Eliot & Ken are the best ! More

by ANTHONY@UMBERTOSNHP.COM Verified Customer Verified Customer

Report | Print

Kenny is professional, knowledgeable, and extremely pleasant to work with. It’s reassuring to know that if you have a problem with your car, Kenny will guide you through the process and help get it res pleasant to work with. It’s reassuring to know that if you have a problem with your car, Kenny will guide you through the process and help get it resolved as quickly and efficiently as possible. His dedication to customer service makes the entire experience much less stressful. More

Report | Print

Always courteous and professional. Easy to make the appointments and never had a problem with service Easy to make the appointments and never had a problem with service More

Report | Print

Kenny is great. He has always been very professional and very knowledgeable and helpful. Thank you Mr Vachris. He has always been very professional and very knowledgeable and helpful. Thank you Mr Vachris. More

Report | Print

Stephen is really helpful and nice! We are so happy with him! The reason we are not going back to Rally is because we don’t want to see our previous agent who is so rude and disrespectf We are so happy with him! The reason we are not going back to Rally is because we don’t want to see our previous agent who is so rude and disrespectful! More

by Weining liang Verified Customer Verified Customer

Report | Print