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Patrick Ripley
Patrick Ripley at Rallye Motors

Patrick Ripley

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.8
330 Reviews
4.8

330 Reviews

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330 Reviews of Patrick Ripley

October 02, 2026

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Employee Rating

Customer service is excellent and the staff is friendly and helpful in answering and questions or concerns we may have. More

by BLUE926
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Recommend Dealer
Yes

Other Employees Tagged: Victor Cosme

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Oct 04, 2026

Rallye Motors responded

We’re so glad to hear you received excellent customer service from our friendly and helpful staff! We appreciate your kind words and are happy our team was able to answer your questions and address your concerns.

September 21, 2026

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Employee Rating

I've been a Rallye's client for +10 years. All services / purchases are great, like a family. More

by GORDONSUN99
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Workmanship
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Recommend Dealer
Yes
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Sep 21, 2026

Rallye Motors responded

Thank you for being a loyal Rallye Motors client for over 10 years! We’re so glad to hear that our team has made you feel like family. We truly appreciate your continued trust and business!

September 03, 2026

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Too long waiting room wait time, no loaner cars, and the days to get the work done under warranty is too long. Waste of my precious time in your dealership. More

by FARAHHAIDER68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Katie Lyons

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Sep 03, 2026

Rallye Motors responded

Hi Farah, thank you for sharing your feedback. We understand that waiting can be frustrating, and we appreciate your patience. Our records show that you arrived before your scheduled appointment time. While there was a wait, our team arranged a ride home for you as previously communicated by our BDC team, and you were on your way home before your originally scheduled appointment time. We appreciate the opportunity to assist you and hope to provide a smoother experience on your next visit.

August 21, 2026

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Employee Rating

Once again Pat comes through in the clutch , had an issue with my car , he got me into a loaner and resolved the issue expeditiously as usual , made it super easy and hassle free More

by ELLIOTPERLIN
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Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 21, 2026

Rallye Motors responded

Thank you for the terrific review! We’re glad Pat was able to make the process easy and hassle-free, from arranging a loaner to getting your vehicle issue resolved quickly. We truly appreciate your continued trust!

August 07, 2026

Dealership Rating
Employee Rating

Patrick Riley is great to work with and very conscientious. Makes sure your work is done properly and quickly. More

by BARRY7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 09, 2026

Rallye Motors responded

Thank you for your feedback! We're glad Patrick Riley consistently provides attentive service and makes sure the work is completed properly and efficiently. We truly appreciate your kind words!

August 06, 2026

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Employee Rating

Asked for my trunk privacy screen to be fixed and it wasn't. Would of liked for it to have been fixed. More

by eleniabournis
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Recommend Dealer
Yes
Print

July 30, 2026

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Competent, knowledgeable and gracious Introduced me to other staff members who provided the requisite services for my car. More

by MILLIERYAN68
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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Jul 31, 2026

Rallye Motors responded

Thank you for your kind review! We're delighted to hear our team provided knowledgeable, gracious service and made sure you were connected with the right staff to take care of your vehicle. We appreciate your feedback and look forward to serving you again!

July 27, 2026

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Employee Rating

They were efficient in taking in a walk-in appointment and being on time having my tire in stock More

by PHILIPAB78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 27, 2026

Rallye Motors responded

Thank you for your kind review! We're glad we could accommodate your walk-in visit, have your tire in stock, and get you back on the road quickly. We appreciate your support and look forward to serving you again!

July 22, 2026

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Employee Rating

I am not Lena and Rallye Motors have continued to spam my mailbox with useless emails. More

by PAULCHIU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Ciccotelli, Ramiro Milian, Stephen Augustine, Katie Lyons, Lisa Chea, Rob Carlson, Adina Capp, Ana Madrid, Dania Granados Canales

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Jul 23, 2026

Rallye Motors responded

Hi Paul, I sincerely apologize for your experience with us. We value your business and would appreciate the opportunity to speak with you directly and address your concerns. Please contact me at 516-801-2955. Paul Hartmann Service Manager Rallye Motors

Jul 23, 2026

PAULCHIU responded

I contacted Rallye Service in the past. Last most recent was 2024 again in 2025. I told the representative that I am not Lena Kim and to stop sending me email for Lena Kim’s services at Rallye Motors.

July 22, 2026

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Employee Rating

unfortunately , the car we purchased is a lemon. after 1 month its been in the shop more than we have used it. asked the dealer to please offer us a different car. you should not spend $110,000 and More

by HW0
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Sherry

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