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Rob Carlson
Rob Carlson at Rallye Motors

Rob Carlson

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.9
737 Reviews

I have been in the automotive business since 1996. I have worked for Mercedes Benz since May of 2001. I love working for Mercedes Benz and helping clients properly service their vehicles. I live by Mercedes way. The Best or Nothing.

Dealership Experience

11 yrs

Industry Experience

30 yrs, 3 mos

4.9

737 Reviews

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737 Reviews of Rob Carlson

October 02, 2026

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Employee Rating

If you want attention to detail and getting it done correctly, this is the Mercedes-Benz dealership to go to for me. Vincent is top-notch! More

by pallen777
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Vetere, Stephen Paladino

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Oct 02, 2026

Rallye Motors responded

We’re thrilled to hear that Vincent provided such attentive and thorough service! It’s wonderful to know his attention to detail and commitment to getting things done right made such a positive impression. We truly appreciate your recommendation and will be sure to share your kind words with Vincent!

September 26, 2026

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Rob Carlson is hands down the best service rep I’ve encountered to date thanks More

by D.GOODALE
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Recommend Dealer
Yes
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Sep 27, 2026

Rallye Motors responded

Thank you for the kind words! We’re thrilled to hear Rob provided you with such excellent service. We truly appreciate your business!

September 25, 2026

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Very professional staff, excellent customer service. Great coffee machine. Very nice seating area. Easy scheduling. More

by PLAYGOLFGREAT
Service Price Transparency
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Recommend Dealer
Yes
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Sep 25, 2026

Rallye Motors responded

Thank you for the wonderful review! We’re glad you enjoyed our professional team, excellent customer service, comfortable seating area, and convenient scheduling. We’re also happy you enjoyed the coffee! We truly appreciate your business.

September 13, 2026

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VERY EFFICIENT and clean. Rob Carlson guided us through the process we are buying another car from this dealership More

by OBPMUNI
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Recommend Dealer
Yes
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Sep 13, 2026

Rallye Motors responded

Thank you for the great review! We’re glad Rob Carlson guided you through the process and made your experience efficient and easy. It’s wonderful to hear you’re choosing our dealership again for your next vehicle. We truly appreciate your continued business!

September 10, 2026

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BEST MB Dealer and Service Center. Excellent Service; Professional, Reliable, Courteous and Friendly Staff. Customer since 2005 and always pleased with my visits and maintenance servic More

by shbrimm626
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli, Vincent Vetere

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Sep 12, 2026

Rallye Motors responded

Thank you for your continued loyalty since 2005! We’re glad you’ve consistently received excellent service from our professional and friendly team. We appreciate your business and continued trust!

September 03, 2026

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Rob Carlson is awesome. Always updated and informing me on all issues with my vehicles. He is professional and truly concerned with our vehicle maintenance and service. More

by silverado
Service Price Transparency
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Recommend Dealer
Yes
Print
Sep 05, 2026

Rallye Motors responded

Thank you for the great feedback! We’re so glad to hear that Rob consistently keeps you informed and takes the time to make sure your vehicles are well cared for. We truly appreciate your trust and recommendation!

August 30, 2026

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Very efficient, easy to schedule, keep in constant communication. Extremely professional and courteous. Recommend them highly More

by Burtonweston
Service Price Transparency
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Recommend Dealer
Yes
Print
Aug 31, 2026

Rallye Motors responded

Thank you for your kind feedback! We’re glad the scheduling process was easy and that our team kept you informed throughout. We truly appreciate your recommendation and look forward to assisting you again!

August 30, 2026

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Good experience. Service advisor is top notch. Work done timely. Would recommend to other people More

by MIA8297
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Recommend Dealer
Yes
Print
Aug 30, 2026

Rallye Motors responded

Thank you for your feedback! We’re glad you had a smooth experience and that our service advisor provided excellent support. We appreciate your recommendation and look forward to serving you again!

August 17, 2026

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Quick and excellent service as always. Rob has been clear about the service and the parts. More

by ASHISH0
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Recommend Dealer
Yes
Print
Aug 17, 2026

Rallye Motors responded

Thank you for the great feedback! We’re glad Rob continues to provide clear, helpful communication and that you consistently receive quick and excellent service. We truly appreciate your continued trust!

August 12, 2026

Dealership Rating
Employee Rating

Service advisor Rob Carlson was very responsive and helpful. Usual first rate experience with Rallye’s service department More

by Burtonweston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 13, 2026

Rallye Motors responded

Thank you for the great feedback! We're glad Rob was responsive and helpful and that you continue to receive the first-rate service you expect from the Rallye service team. We truly appreciate your continued trust!

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