Linda Gonzalez

Here’s a concise response you can use for your survey: “I was very satisfied with my recent oil change at the Hollywood Chrysler dealership. The mechanic and service technician were professiona survey: “I was very satisfied with my recent oil change at the Hollywood Chrysler dealership. The mechanic and service technician were professional and efficient, and the cleanliness of the dealership was impressive. Overall, it was a great experience. Thank you! More

by LIBERTYGIRL0992 Verified Customer Verified Customer

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It was Fantastic , hope to always have the same technician . He calls me on time to pick up my car Great customer service technician . He calls me on time to pick up my car Great customer service More

by kerlinelouis63 Verified Customer Verified Customer

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Th Service Advisor, Beatriz, was cordial, respectful, and addressed my car related needs in a timely manner addressed my car related needs in a timely manner More

by rosmary.bohorquez Verified Customer Verified Customer

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Received poor service for premium price. time took 6x longer than promised, tech didn’t check air in the tires, and Christian had to quickly do himself where inflated right at maximum, bough time took 6x longer than promised, tech didn’t check air in the tires, and Christian had to quickly do himself where inflated right at maximum, bought two oil change package and wasn’t told it has to be used within 1 year. I won’t be returning nor would I recommend this dealership. More

by HiDefLife Verified Customer Verified Customer

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Very kind and courteous advisor, work was done quick as expected. I would recommend for value and service. expected. I would recommend for value and service. More

by BRAYAN.O Verified Customer Verified Customer

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Staff with lack of customer care profile and lacking in responses. Needed much follow up via phone and when on site, left me unattended waiting for proper paperwork and docs. responses. Needed much follow up via phone and when on site, left me unattended waiting for proper paperwork and docs. More

by smilverman Verified Customer Verified Customer

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Best service there is, keep doing the same work your doing now, no complaints from me doing now, no complaints from me More

by LeoQ Verified Customer Verified Customer

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I made an appointment regarding a brake issue. They were waiting for me and checked everything out. They said that the car would need some work but not urgent to get it done immediately. They were waiting for me and checked everything out. They said that the car would need some work but not urgent to get it done immediately. Low pressure is the way to sell me, they allowed me to be part of the inspection and explained everything thoroughly…..I’ll be going back to have the work done in December. More

by Miles Verified Customer Verified Customer

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GREAT EXPERIENCE NICE SERVICE EVERYBODY WAS NICE I’m always going to bring my car there for service always going to bring my car there for service More

by Adlermompremier1 Verified Customer Verified Customer

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The worst experience I have ever had with one of the workers there, his name is Vic. I took my car, had no updates from him unless I asked. When I did get an update I was told my car could be picked up workers there, his name is Vic. I took my car, had no updates from him unless I asked. When I did get an update I was told my car could be picked up a week after I left it at 5pm. I went at 5.30pm and guess what, my car was not even ready for pick up. Management is non existent, do not expect to hear back from ANYONE let alone management EVER. Someone else ended up helping me out and that man seemed embarrassed of how I had been treated. When they finally advised my car was ready I went to go pick it up and they could not find the paperwork nor my keys. Very unprofessional working people and management is truly non existent. The people on the phone lines are not allowed to transfer calls so if you leave a VM do not expect to ever hear back from them. What a shame. Only one worker out of all of them I dealt with was worth my time. Very disappointing. Jorge Alpizar is the main reason I will be returning for ANY service at this location. He took over my case in a very correct and professional way and apologized for something he did not even have to. He’s the one to go to if you ever end up in this place! More

by Samantha Kaufer Verified Customer Verified Customer

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