Kim Wolfram

Klaben Ford service has always been top notch. They treat you with respect, keep you informed and treat you as if you were family They treat you with respect, keep you informed and treat you as if you were family More

by MMEKEAL Verified Customer Verified Customer

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Kim Wolfram continues to be a shining star in the world of Auto repair. I feel that her advice and counsel are in my best interest. I trust her completely. of Auto repair. I feel that her advice and counsel are in my best interest. I trust her completely. More

by rperry10 Verified Customer Verified Customer

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The Klaben Ford dealership has provided me with the highest quality of service once again. This latest experience proved that each person who worked on my car was a great communicator, professional, a highest quality of service once again. This latest experience proved that each person who worked on my car was a great communicator, professional, and knowledgeable. I wanted to have the oil changed less than a month from the previous oil change in Pittsburgh. I wanted to check the work done by a mechanic in Pittsburgh. I was willing to pay for a second oil change after 400 miles for confidence that the job was right. Pittsburgh mechanic mis-threaded the filter, which splashed oil over the engine, I wanted Klaben's mechanics to make my car safe. I also replaced the shifting dial, front and rear brakes, 4 tires with alignment. All of this work was done in a timely manner and with full explanation of what needed to be done. Kim kept me updated every step of the way. She was able to locate the shift dial that was needed. She had the part sent with expedited shipping, knowing I needed my car. I want to acknowledge Kim's extra effort. Christine was able to help me by delivering a personal note of thanks to Mr. Klaben. Thanks to all! I will continue to drive 100 miles to get my Ford Escape serviced here! More

by Traveler Verified Customer Verified Customer

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Joe has been my service rep for more than eight years. He’s always kind and thoughtful. Answers questions well. I love to joke with him about RainX windshield wiper fluid, I don’t like them to put the blu He’s always kind and thoughtful. Answers questions well. I love to joke with him about RainX windshield wiper fluid, I don’t like them to put the blue in my car. We always have a good chuckle over that More

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Kim Wolfram is amazing. On May 31, 2025, I brought a recent acquisition in to Klaben Ford-Lincoln of Kent for 2 tires and an alignment (plus a few minor things) and left ver On May 31, 2025, I brought a recent acquisition in to Klaben Ford-Lincoln of Kent for 2 tires and an alignment (plus a few minor things) and left very specific instructions about saving the two old tires which still had enough tread on them to make spares. I had also detailed the vehicle before going in for the tires and they took excellant care of my car, the way I do. It was as clean coming out of the dealership as it had been going in. And when I picked it up Carl B. stopped at Kim's desk to say hello and ask how my family was doing. What a class act, love them! More

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We took our 2024 Ford Escape in for its 15,000 mile check up. Kim Wolfram did her usual excellent job of checking us in and explaining the work to be done. We got back the car before the time she promised. up. Kim Wolfram did her usual excellent job of checking us in and explaining the work to be done. We got back the car before the time she promised. We also worked with Kim to set up a service time for our 2023 Ford Transit camper van, including ordering new tires. This will prepare us for our next big trip. Thanks Kim! More

by Chris W Verified Customer Verified Customer

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I felt well taken care of. They were efficient, thorough and transparent. My appointment was quick and easy and we set up a follow up appointment to handle recalls that suited They were efficient, thorough and transparent. My appointment was quick and easy and we set up a follow up appointment to handle recalls that suited my busy schedule. More

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I appreciate the ability of working with me when it is convenient for me to have repairs done. convenient for me to have repairs done. More

by Sandy Verified Customer Verified Customer

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Klaben Ford is a great dealership with wonderful employees with a great service team that keep my 2013 Ford Escape in good condition. employees with a great service team that keep my 2013 Ford Escape in good condition. More

by mgarner7 Verified Customer Verified Customer

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I have been a Klaben Ford customer for over 35 years and continue to be impressed with the superb caring for customers and friendly professional staff. I am also amazed that Richard Klaben greeted me by my continue to be impressed with the superb caring for customers and friendly professional staff. I am also amazed that Richard Klaben greeted me by my first name considering how many people he encounters. I appreciate Kim’s upfront explanations in easy to understand terms, options, and guidance. Kim also looks out for my $ and assures the best. Kim even calls me back on her day off when I left a message to make sure I wasn’t stranded. She always goes above and beyond, always friendly and caring. More

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