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Kim Kelly Lujan
Kim Kelly Lujan at Norm Reeves Honda Superstore Cerritos

Kim Kelly Lujan

AAA Fleet Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

5.0
172 Reviews
5.0

172 Reviews

Write a Review

172 Reviews of Kim Kelly Lujan

January 14, 2025

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Happy to say I had another great experience with Norm Reeves Honda. Kim was a delight to work with and made car shopping such an easy process. More

by dabenitez
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Spall Tanvir

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Jan 15, 2025

Norm Reeves Honda Superstore Cerritos responded

We wish you the very best of luck with your like-new Honda! Hondas last the test of time so we think you'll be enjoying the ride for many years to come. We will pass on your compliments to Kim. Thank you, and feel free to schedule your next visit online!

January 14, 2025

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Anthony Ortiz is the best, what can I say . ..EXCEPTIONAL SERVICE TO THE POINT. Always, provides a report of what needs to be done next on your car and works to obtain the brst plan to keep t More

by argentinatuti6414
Recommend Dealer
Yes

Other Employees Tagged: Anthony Ortiz

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Jan 15, 2025

Norm Reeves Honda Superstore Cerritos responded

Anthony will be thrilled to read this review! We appreciate you leaving this exceptional feedback and that you valued the report of what he deems should be next for service. Thanks for choosing us, and we're here when you're ready for your next service appointment. Feel free to schedule it online!

January 02, 2025

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Excellent expirience, Kim was super knowledgeable and able to provide all the information needed. The overall process was very smooth More

by skylandsrv
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 02, 2025

Norm Reeves Honda Superstore Cerritos responded

We wish you the very best with your new Honda! Sounds like Kim made sure that you were well-informed before you took the plunge. Thanks for putting your trust in us, and if you decide you want to add accessories, we would be happy to show you what's available!

December 27, 2024

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Employee Rating

On time for the service and accommodating. You can refer them for their good service. More

by Mary Ann
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2024

Norm Reeves Honda Superstore Cerritos responded

Mary Ann, we appreciate this feedback on your service visit! Our service team takes pride in keeping your vehicle in top shape. We’re glad we could make the process smooth and efficient for you!

October 31, 2024

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On time delivery, gives rides ,pleased with the service and work they do. Easy to schedule service. Wish they could give an exterior car wash with service More

by saravasnananaramasamy4689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Byrd, Linda Ly, Jose Sanchez, Allen Nouri, Ty Trieu, Francisco Garduno, Alex Atienzo, Samantha Alejo, Mike Porter

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Oct 31, 2024

Norm Reeves Honda Superstore Cerritos responded

We appreciate all the feedback, saravasnananaramasamy4689! Sounds like we hit all the marks for great service and will consider your other suggestions. Thanks for stopping by, and please let us know when you need a future service appointment for your Honda!

October 22, 2024

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Employee Rating

Excellent hassle-free experience during the entire lease process from Kim Kelly Luan and George Habib (finance)!!! More

by keith.cruse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Habib/Finance: Excellent Service

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Oct 22, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind review! We’re thrilled you had a great experience with us. Be sure to stop by again for any of your car needs.

October 11, 2024

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Very knowledgeable ,made the buying car experience enjoyable and easy. Will recommend my friends to buy from there More

by victorschooling
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 14, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing us and for the 5-star feedback! We’re always happy to assist.

October 10, 2024

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Kim always provides great service. Everyone at the dealership are always nice and take care of us. More

by fabian.vasquez41
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 11, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re so happy to see your 5-star rating! We look forward to serving you again in the future.

October 10, 2024

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Everyone was professional and nice and went out of there way to assist me with my purchase. More

by Jo4jar
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 11, 2024

Norm Reeves Honda Superstore Cerritos responded

We're thrilled you had a 5-star experience! Please visit us again whenever you’re in the market.

September 30, 2024

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Employee Rating

Always professional and no pressure! Facility is clean and beautiful! Everyone is so nice! I have purchased many cars from this dealership and referred my family and friends! I won’t More

by mikemonell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana

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Sep 30, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re so pleased to see your 5-star review! If you ever need anything, we’re just a call away.

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