Kim Kelly Lujan | Page 18

These guys were textbook perfect for leasing my '13 CRV-EX. I did some homework comparing lease deals in the area, connected with Kim Kelly Lujan (by luck of the draw) and explained what I was looking CRV-EX. I did some homework comparing lease deals in the area, connected with Kim Kelly Lujan (by luck of the draw) and explained what I was looking for, what I was hoping to get, and she had numbers back to me same day. When I came in to close the deal and pick up the car (the next day), the numbers only got BETTER (though I am a repeat Honda leaser, and that made some of the difference, although I would not have been aware of the incentive had Kim not taken the initiative to give it to me). Which brings me to the larger point: in today's world of increasingly marginalized customer care, I was treated in a way that made me feel good to be a customer. From the point of first contact to the vehicle walk through (which Kim knocked out of the park as well, by the way - she explained everything there was to explain perfectly, and didn't treat me like an idiot), I could not have asked for a better experience. Even my trip through finance was thoroughly, dare I say, enjoyable - regrettably, I did not catch the name of the team member who walked me through the signing of the hundreds of papers, but he was awesome, too. I will be back, guaranteed. More

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My experience here was great. i have been searching for a car for a long time and have had nothing but very rude customer service. From the time i walked in to Norm Reeves Honda Kim Kelly was very helpful v car for a long time and have had nothing but very rude customer service. From the time i walked in to Norm Reeves Honda Kim Kelly was very helpful very friendly and very attentive. She got exactly what i was looking for. i will definitely recommend all my friends and family members to her. More

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My purchase experience at NR Honda Cerritos was GREAT!!! I really enjoyed working with Kim Kelly, she was AWESOME to do business with and gave me a great deal.. i will definitely be back for my next purchas I really enjoyed working with Kim Kelly, she was AWESOME to do business with and gave me a great deal.. i will definitely be back for my next purchase and will be recommending all my friends and family! More

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Kim Kelly is an EXCEPTIONAL sales person because she really cares about her customers and goes above and beyond to deliver a quality experience. This is the 5th Accord that I've leased through Norm Ree really cares about her customers and goes above and beyond to deliver a quality experience. This is the 5th Accord that I've leased through Norm Reeves Honda because one of the biggest factor is Kim. Kim truly goes out of her way to understand her customer, and is so attentive to details. She even made the time to help me on her day off! Kim is head and shoulders above the rest, and Norm Reeves Honda is truly fortunate to have her on their team. More

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my overall expierence for my first time buy was outstanding. i enjoyed the attention they gave to my requirments.very satasfied with my purchase overall. i would 100% recommand this team for a awes outstanding. i enjoyed the attention they gave to my requirments.very satasfied with my purchase overall. i would 100% recommand this team for a awesome overall expierence. More

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We went into nrh and had the best car buying experience ever. Kim Kelly sold my sister her car so we went in and she helped us out. We will definitely buy again from her. ever. Kim Kelly sold my sister her car so we went in and she helped us out. We will definitely buy again from her. More

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Kim kelly was very knowledgeable and professional. She made me comfortable and patiently answered all my questions. I would send my friends and family to her. made me comfortable and patiently answered all my questions. I would send my friends and family to her. More

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Thank you to Kim Kelly for the excellent customer service, your honesty, great deals and for being #1 salesperson. We bought 3 brand new cars within the last 5 months, that says it all!!!! If you service, your honesty, great deals and for being #1 salesperson. We bought 3 brand new cars within the last 5 months, that says it all!!!! If you are looking for an overall excellent customer service, best price in town and fast delivery of your new car.....Make sure you go to NORM REEVES HONDA CERRITOS, CA AND SEE KIM KELLY!!! To date we have bought 5 cars from Kim Kelly I would not recommend anyone else. KIM KELLY SHE IS THE BEST!! I also want to thank the Finance Department for providing us also with great customer service and a better understanding about our loans. YOU ARE ALL THE BEST!!! Thanks Mucio and Frank. BEST CUSTOMER SERVICE AND THE BEST DEAL IN TOWN!!!! THANK YOU KIM!!! YOU ARE OUR #1 SALESPERSON THANKS FOR ALWAYS BEING THERE AND HELPING US OUT!!!! Terri Alvarez More

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This is the second Honda I have purchased and I believe you have one of the greatest assets at your dealership and her name is Kim Kelly. She is the one of the main reasons why I came back to this dealers you have one of the greatest assets at your dealership and her name is Kim Kelly. She is the one of the main reasons why I came back to this dealership. Her knowledge, integrity, and overall customer service is beyond my expectations. She is an amazing individual and I plan on referring all my family and friends to her because I know that she will treat everyone with the utmost respect they deserve. She is NUMBER ONE in my book .. don't ever let her go !! More

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I have 3 cars from Kim and have also sent a lot of my family and friends. I have always been extremely happy with her service and will continue buying cars from her. Thank you Kim for always taking care family and friends. I have always been extremely happy with her service and will continue buying cars from her. Thank you Kim for always taking care of us. More

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