Kevin Olive

Ivette is the best service ever! Always on top of everything, excellent follow up and customer service. Always on top of everything, excellent follow up and customer service. More

by Pennytrotz Verified Customer Verified Customer

Report | Print

I was involved in a bad car accident and my abusive ex husband forced me to tow the car to a dealership. I was in pain from my accident and this is when they sent over Ted Cruchley, an older highly aggres husband forced me to tow the car to a dealership. I was in pain from my accident and this is when they sent over Ted Cruchley, an older highly aggressive individual who didn’t understand what no meant. After insulting me and making me feel uncomfortable, Ted Cruchly gave me no choice and forced me to buy a car I can’t afford. As I was crying and saying how I won’t be able to afford food with this car and can only afford potatos he laughs in my face and says enjoy your potatos. I have complained to management and they could care less. One of the owners of the dealership, Taylor Conant sent me a $2 book as a sorry I am not making this up. More

Report | Print

Thank you guys for your help. I am so Happy with my purchase. You guys were so helpful thanks again I am so Happy with my purchase. You guys were so helpful thanks again More

by lapikirita Verified Customer Verified Customer

Report | Print

Ziggy Estrada and Mike Tran are the best of the best . Buying my vehicle was effortless. Buying my vehicle was effortless. More

Report | Print

Great service and support thx again Clayton. I’ll be there soon for my next service soon I’ll be there soon for my next service soon More

by THEBOMBGEORGE Verified Customer Verified Customer

Report | Print

Just a little background, we're looking for a used car with fairly low mileage. I knew exactly which car to look at before going to the dealership. When we got to Norm Reeves Honda I was greeted by one of with fairly low mileage. I knew exactly which car to look at before going to the dealership. When we got to Norm Reeves Honda I was greeted by one of their employees. After a brief exchange of words. He said that we can't buy a car in the dealership with a budget of 25k. He also mentioned that they didn't have the cars we're looking for, which wasn't true. He pointed us to the used car section and seemed to have lost interest. We thanked him for his time and proceeded to look at the 2 cars we came for. We honestly didn't want to go inside and ask another employee for help after our first encounter. We were ready to walk out since there were other options nearby. Luckily Samuel Martinez came out to make sure if everything was ok. He's professional, courteous, and respectful. The used car came with a broken sun roof. Samuel made arrangements to get it fixed for us. He also worked with us with the pricing and gave us a substantial discount. We also showed up there 30m before they closed. The whole branch stayed with us till we finished the transaction. It was 9:30pm by the time we finished the transaction (they closed at 8:00pm that day). The service team detailed the car we purchased. I was impressed by their commitment to make sure that we were happy with our purchase. Not all of their employees provide the same level of service. Especially if you're out there looking for used cars. If you ever come across Samuel Martinez make sure to speak to him and give him a chance, you won't regret it. Thanks for being the best Samuel. More

Report | Print

I’ve used this dealership since 2007 and have always been satisfied with everything done to the various Honda’s I have had. Thank you satisfied with everything done to the various Honda’s I have had. Thank you More

by Ahjensen42 Verified Customer Verified Customer

Report | Print

very knowledgeable staff, professional dealing, friendly and courteous service, cooperative and accommodative, helpful to customer and his needs. Salesman Samuel was super and sales manager Kevin Olive wa and courteous service, cooperative and accommodative, helpful to customer and his needs. Salesman Samuel was super and sales manager Kevin Olive was great. More

Report | Print