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Kevin Lam
Kevin Lam at Norm Reeves Honda Superstore - Huntington
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Kevin Lam

Service Advisor

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.8
25 Reviews
4.8

25 Reviews

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25 Reviews of Kevin Lam

April 08, 2025

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Very good prompt service, even for my walking in on Saturday morning. Really appreciate the good, quick work you did on my vehicle! More

by lassessments
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Recommend Dealer
Yes
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Apr 09, 2025

Norm Reeves Honda Superstore - Huntington responded

Thanks for dropping by and sharing your kind words about our prompt Saturday service. We’re all about making sure your vehicle is in tip-top shape—even on weekend mornings! We truly appreciate your support and can’t wait to serve you again next time you need us.

March 27, 2025

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Great customer service by Kevin Great job keeping me informed about my car Good job More

by 40wcswat
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lam

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Mar 28, 2025

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for sharing! We're thrilled that Kevin kept you well informed about your car. If you're ever curious about a more streamlined car shopping experience, consider exploring our Express Store online—a fast, modern way to shop for your next vehicle. Your support inspires us to keep delivering outstanding service!

March 25, 2025

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Great customer service. Extremely helpful and informative. This dealership goes abive and beyond to help their costumers. More

by dee99
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tony Lagos, Edward Obando

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Mar 26, 2025

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for the love! Our team cares deeply about the experience we give our customers, and it's reassuring to know you felt that. Is there anything else we can help you with? Contact us online if you need anything!

March 22, 2025

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Keep up your good service, courteous welcome, prompt attention, helpful answers, and providing delicious coffee while waiting for serviced auto. More

by Enakakura
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Benito Torres, John Le, Tony Lagos

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Mar 26, 2025

Norm Reeves Honda Superstore - Huntington responded

Your encouraging words about our warm welcome, prompt attention, and that extra coffee touch truly energize our team. We’re committed to keeping the experience delightful and look forward to exceeding your expectations on every visit.

March 21, 2025

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They made a special effort to solve a problem. Everyone was so curious. The dealership was very clean. More

by Krcornelison
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Catherine Schlueter, Edward Obando

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Mar 26, 2025

Norm Reeves Honda Superstore - Huntington responded

We're delighted by your review! Our team loves what they do and problem-solving is important to us, so this is great to hear! If you need anything else in the future, just reach out. We'll be here!

March 18, 2025

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Kevin was great, very knowledgeable and I felt like he made recommendations that were good for me. More

by Mc_246
Recommend Dealer
Yes
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Mar 20, 2025

Norm Reeves Honda Superstore - Huntington responded

Kevin is awesome - he'll definitely appreciate the feedback! We always want to help our customers and are glad that shone through. The next time you need to schedule maintenance, please check out our specials. Until then!

March 14, 2025

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Good service, prices on the high side but convenient as far as location to my home More

by Djtanchuk
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Recommend Dealer
Yes
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Mar 17, 2025

Norm Reeves Honda Superstore - Huntington responded

Your honest feedback helps us assess how we're doing and better meet our customers' needs. Thank you! If you think of anything else we can do to enhance your experience, just let us know.

March 13, 2025

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I greatly appreciate the Uber ride supplied by the dealership. The work performed is quick. More

by Bjm92649
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lam

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Mar 14, 2025

Norm Reeves Honda Superstore - Huntington responded

We're pleased that you could take advantage of our Uber ride so that you could get to your destination! It's just one of the perks we want our customers to enjoy while you're getting your car serviced. Thanks for telling us about your Honda service visit! We'll see you next time!

March 13, 2025

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Norm Reeves Honda Superstore Huntington Beach Team are great and I'm very satisfied of the job they've done on my car replacing my ac condenser and back to it's normal operation. Thank you very much to More

by vmcayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Obando

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Mar 14, 2025

Norm Reeves Honda Superstore - Huntington responded

We love you, too, and this wonderful review of the service experience you had! We're relieved for you that your AC condenser is back in business. Thanks for letting us know! Please let us know what else we can do for you.

March 11, 2025

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Employee Rating

I have always gone to Norm Reeves to purchase my car and for maintenance service. Service is always excellent and quick. More

by Shary415
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Lagos, Edward Obando

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Mar 11, 2025

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty in coming in for service and choosing to buy your vehicles here, Shary! It would make our day if you shared your experience with your friends and family. Word-of-mouth helps us to meet new customers as loyal as you are. Thanks so much!

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