Kevin Harris
Kevin Harris at Norm Reeves Honda Superstore Cerritos

Kevin Harris | Page 9

Customer Relation Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

Contact Me
3.8
259 Reviews

Dealership Experience

17 yrs, 2 mos

Industry Experience

22 yrs, 9 mos

Specialties & Trainings

Customer Relations Manager

3.8

259 Reviews

Write a Review

259 Reviews of Kevin Harris

August 06, 2024

Dealership Rating
Employee Rating

A little more expensive but customer service is great. Also getting in and out is seamless. Weird that they have not brought back the car wash. More

by madfeo12d580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Devon Fields , Than Sabatier

Aug 07, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your review! We value your feedback and hope to see you again soon.

August 01, 2024

Dealership Rating
Employee Rating

Outstanding customer service! !! All the representatives are knowledgeable ans courteous!! I am and will always be a loyal customer because of the customer service!!! More

by dmoorz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Darrell Pork , Service and repairs department

Aug 01, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this review! We are always happy to hear when our team provides a 5-star experience. Let us know if you need anything else!

July 29, 2024

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Employee Rating

Jerry was very helpful he took his time to help me get my car he me thru all the process with the buy of my car More

by Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Jerry Gonzalez

Aug 01, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your review and your kind words about Jerry! We're here for you if you need anything else.

June 20, 2024

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This dealership is great with their customers service, auto services, they offer free trips to the mall while waiting More

by adiaz115622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana , Luis Gomez

Jun 21, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted you enjoyed our customer service and auto services. We strive to make your experience convenient and enjoyable, including complimentary trips to the mall. We look forward to serving you again!

June 13, 2024

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Employee Rating

Excrllent services, warm and knowledges the seales has the patience to hear customer really need. More

by Wung, Yung Chien
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Kim Kelly Lujan , Stanley Han

Jun 18, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with us. Looking forward to serving you again in the future!

June 09, 2024

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Employee Rating

Fair understanding however I did not receive a hard copy of my contract which I feel is a little understating my deal to be of who I am but I will trust Honda finance dept. More

by cassey.collins01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Mike Porter

Jun 11, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback. We apologize for the oversight and will promptly mail you a hard copy of your contract. If you have any other concerns, please feel free to reach out.

June 02, 2024

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Employee Rating

I took my car in to get an airbag recall done instead they returned it with my dash board cracked and missing pieces over the ac vent. Have tried communicating with manager and keep being told they would More

by Aisandov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Roberto Arteaga

Jun 04, 2024

Norm Reeves Honda Superstore Cerritos responded

We apologize for any inconvenience caused. Please reach out to us so we can address this matter promptly. Your satisfaction is our priority. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

May 23, 2024

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Employee Rating

I really appreciate how Norm Reeves Honda superstore employees greet and help get their clients what they need in a timely manner Thanks again Gail Campos More

by itsacamnppos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you, Gail! We're thrilled to hear about your positive experience and appreciate your kind words. We look forward to serving you again soon!

May 21, 2024

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Employee Rating

The Cerritos superstore Have everything that I wanted in stock I am happy to be here More

by sandyshen1818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stanley Han

May 22, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our Cerritos superstore! We're thrilled to hear that we had everything you were looking for. Enjoy your new ride!

May 16, 2024

Dealership Rating
Employee Rating

The staff at this dealership is truly outstanding. Albert Rosales was very friendly knowledgeable and attentitive. The Finance manager offered us valuable protection products that I know will enhance More

by rterfehr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Albert Rosales

May 17, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Albert, Peter, and our team, and we look forward to serving you again in the future.

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