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Kevin Harris

Overview Reviews (259) Inventory (640)

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Kevin Harris

Kevin Harris | Page 8

Customer Relation Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

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3.8

259 Reviews

Overview Reviews (259) Inventory (640)

Dealership Experience

17 yrs, 2 mos

Industry Experience

22 yrs, 9 mos

Specialties & Trainings

Customer Relations Manager

3.8

259 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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259 Reviews of Kevin Harris

September 08, 2024

Dealership Rating

Employee Rating

This is the second car I have leased for your dealership. The sales people are very helpful and willing to work a deal with you. They are very friendly with alot of patients. I enjoyed my time there leasi The sales people are very helpful and willing to work a deal with you. They are very friendly with alot of patients. I enjoyed my time there leasing a new car. I will diffintely recommend your dealership to all. More

by sleepinggjulie1901

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Magana , Alex Atienzo

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Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback! If there is anything else you need in the future, reach out to us- we're here to help!

August 31, 2024

Dealership Rating

Employee Rating

Service from check in and communication was great by the advisor. Julie was very friendly and professional: advisor. Julie was very friendly and professional: More

by mchoi31

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Magana

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Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so glad you had a 5-star experience with us! Looking forward to seeing you again at the dealership.

August 29, 2024

Dealership Rating

Employee Rating

They are excellent for their job. I really appreciate their hard work. Thanks for your help. I really appreciate their hard work. Thanks for your help. More

by aktherjesmin10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Roberto Arteaga, Hossain Ahmed, Mazen Abdeh, Thearon Armstead, Reza Asnashari , Samantha Alejo, Alex Atienzo, Reza

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Aug 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback and 5-star rating! Please don't hesitate to return if there's anything else we can do for you.

August 28, 2024

Dealership Rating

Employee Rating

I like honda car and the dealership and the waiting are pretty good,and people they are very nice and friendly pretty good,and people they are very nice and friendly More

by jorged_081

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the fantastic feedback! We're so glad you enjoyed your experience and hope to see you again soon.

August 27, 2024

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Employee Rating

Quick, efficient oil change service with friendly staff, reasonable prices, and excellent attention to detail. reasonable prices, and excellent attention to detail. More

by Osh lima

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chandika De Silva , Service department

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Aug 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're happy to have exceeded your expectations and hope to see you again soon.

August 27, 2024

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Employee Rating

The issues that I brought my car were taken care of promptly. Arron was amazing he listened & wrote it down word for word so it was fixed. promptly. Arron was amazing he listened & wrote it down word for word so it was fixed. More

by pattyleto76

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review means the world to us! We're always here to provide excellent service, so feel free to stop by anytime.

August 23, 2024

Dealership Rating

Employee Rating

Joseph Vargas is terrific but Kevin in customer service needs to go back for training and take the operators with him needs to go back for training and take the operators with him More

by quarkstarr134

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback with us! We're glad to hear that Joseph took excellent care of you during your visit. We look forward to serving you again.

August 22, 2024

Dealership Rating

Employee Rating

Excellent service and agents to assist me. Wouldn't let no other touch my car. Wish that there were package deals to help me save. Spent 1500$ last visit on brakes and belt change. Thank you Wouldn't let no other touch my car. Wish that there were package deals to help me save. Spent 1500$ last visit on brakes and belt change. Thank you More

by rachel2898

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Reza Asnashari

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Aug 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your review with us! We hope to work with you again soon- let us know if there is anything else you need!

August 17, 2024

Dealership Rating

Employee Rating

Bad customer service never replace my fog light and don’t return call shame you return call shame you More

by martin1953chevy

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Stanley Han

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Aug 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We understand that your time is valuable, and we are saddened to see you did not receive the excellent service we strive for. Please reach out to us at your earliest convenience so that we may discuss your recent visit further. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 13, 2024

Dealership Rating

Employee Rating

Thank you always for a good service! Trevor Rodriguez your awesome .. thank you once again Trevor Rodriguez your awesome .. thank you once again More

by robreta07

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback with us and for the special recognition for Trevor! Let us know whenever your vehicle needs service.

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