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Kevin Eng
Kevin Eng at Sierra Honda

Kevin Eng

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
597 Reviews
4.9

597 Reviews

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597 Reviews of Kevin Eng

January 28, 2026

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Employee Rating

Can't say much about Kevin besides being amazing to work with. Been going to this dealer for service for almost 20 years and Kevin has helped me with my vehicle for most of those years. I appreciate his c More

by EDUARDO49VALDEZ
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Recommend Dealer
Yes
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January 27, 2026

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I brought my car into Sierra Honda for a warranty repair, and the process was seamless. The service team handled all the paperwork and kept me updated from start to finish. It’s great to see a dealership tha More

by aesparza2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sally Estrada, Adam Lopez, Stephanie Sanchez, Edgar Medrano-Hurtado, Tom Redd, Karen Goodwin, Armando Valdez, Luis Bocanegra, Mike Lott

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Jan 27, 2026

Sierra Honda responded

Thank you so much for taking the time to share this! We're truly grateful that Kevin and our service team provided such a seamless warranty repair experience. Standing behind our vehicles and treating every customer with professionalism is what we believe in, and knowing you felt well-informed throughout the process means a lot to us. We appreciate your recommendation and look forward to serving you again!

January 27, 2026

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Kevin Eng is always extremely efficient, friendly and professional. I will always have my car maintained with Kevin as I trust his honesty and recommendations to keep my HRV in top shape. I highly recomm More

by tugoofy
Recommend Dealer
Yes
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Jan 28, 2026

Sierra Honda responded

We're thrilled that Kevin Eng has earned your complete trust with his efficient, friendly, and professional approach! His honest recommendations and dedication to keeping your HR-V in top shape are what make him so special. Your loyalty to Kevin and your recommendation mean the world to us. Thanks for always choosing us, and we can't wait to see you at your next service!

January 24, 2026

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Kevin Eng was very kind, welcoming, helpful, and efficient. I am grateful that he explained what was being done to my car for the recall and made the whole process easy! I loved his upbeat energy an More

by Gabrielle Owen
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Lomeli

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Jan 25, 2026

Sierra Honda responded

We're delighted Kevin Eng provided such kind, welcoming, helpful, and efficient service, clearly explaining the recall process with his upbeat energy and patience to make everything easy. We're also thrilled Jose Lomeli made your test drive of the new Prelude informative and enjoyable by answering all your questions. Your recommendation means a great deal to us, we look forward to welcoming you back to Sierra Honda of Monrovia anytime.

January 23, 2026

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I moved to Banning and drove for an hour and a half to have my crv serviced at Sierra Honda because of the trust and faith I have in Kevin Eng. More

by owupnla
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Recommend Dealer
Yes
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Jan 23, 2026

Sierra Honda responded

Thank you for your continued trust in Sierra Honda. We’re honored that you would make the drive to have your CR-V serviced and are pleased to hear Kevin Eng continues to provide the dependable service you trust. We truly appreciate your loyalty.

January 21, 2026

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They have available appointments whenever is time for us to book one . Also yheyre always in time . More

by CELIAJULIOCASTRO
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Recommend Dealer
Yes
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Jan 23, 2026

Sierra Honda responded

Celia, Thank you for taking the time to share your experience. We truly appreciate your kind words and are glad our scheduling and punctual service continue to meet your needs.

January 20, 2026

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Slow service. Wait more than 4 hours for a basic maintenance even make an earlier appointment 8:00 am on Saturday. What's the point to make an appointment?The purp More

by NoComment
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Service Time
Recommend Dealer
No
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Jan 20, 2026

Sierra Honda responded

Thank you for bringing this to our attention, and we sincerely apologize for the lengthy wait and frustration you experienced. Waiting over four hours for basic maintenance with an 8:00 AM Saturday appointment is unacceptable and defeats the purpose of scheduling ahead. We understand your concerns about service prioritization and the lack of proactive updates compared to what other customers received. Your feedback is valuable, and we will address these issues with our team to ensure appointments are properly honored and communication is consistent. We appreciate your patience and hope to have the opportunity to provide you with better service in the future.

January 20, 2026

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Very helpful and informative. Communicated well and in a timely manner. Overall, I liked the great service. More

by RBSL
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Service Time
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Recommend Dealer
Yes
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Jan 20, 2026

Sierra Honda responded

We're thrilled that our team was helpful and informative with excellent communication! Providing timely updates and great service is exactly what we're all about. Thanks for the positive feedback, and we can't wait to help you again!

January 19, 2026

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Everyone was organized and running on time. The person we dealt with was professional and the facility was clean and comfortable . More

by kgreene777
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Recommend Dealer
Yes
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Jan 20, 2026

Sierra Honda responded

Thank you for your feedback. We’re glad to hear everything was well organized and running on time, and that our team provided professional service in a clean, comfortable facility.

January 19, 2026

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Great service. Everyone was very nice, polite and helpful. We leased a beautiful 2026 Honda Civic. More

by MISSMONICAB3
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Cisneros, Sally Estrada, Adam Lopez, Stephanie Sanchez, Edgar Medrano-Hurtado, Tom Redd, Robert Tirado, John Del Rio, Mike Lott

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Jan 20, 2026

Sierra Honda responded

We’re so happy our team provided friendly, helpful service and that you’re enjoying your new 2026 Honda Civic. We truly appreciate your business.

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