Kevin Eng
Kevin Eng at Sierra Honda

Kevin Eng

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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5.0
577 Reviews
5.0

577 Reviews

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577 Reviews of Kevin Eng

December 15, 2025

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Kevin Eng gave excellent customer service. This was my second time getting my car repaired for two different minor issues and both times Kevin was professional and I walked out happy. More

by RONAY.RONAY
Service Price Transparency
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Recommend Dealer
Yes
Dec 15, 2025

Sierra Honda responded

Ronay, We're so glad Kevin Eng has given you excellent customer service on both visits! His professionalism and commitment to making sure you leave happy really shine through, and we're thrilled he's delivered twice in a row. Thanks for coming back to us and for trusting Kevin and our team. We appreciate your business and can't wait to help you again in the future!

December 14, 2025

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Clean environment and always friendly and helpful service, they are great supporters. Thank you for all More

by Kim
Recommend Dealer
Yes
Dec 14, 2025

Sierra Honda responded

Kim, We're so happy you appreciate our clean environment and that our team has been friendly, helpful, and supportive. Thank you for all your trust in us, we can't wait to continue serving you!

December 12, 2025

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I like coming to this dealership for years. It is very clean especially this new location and easy to get to. The staff are very friendly especially Kevin who’s always helped me every time I ha More

by ARMI_CHRIS
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Recommend Dealer
Yes
Dec 14, 2025

Sierra Honda responded

We truly appreciate you being a longtime customer! It’s great to hear that you’re enjoying our new location and the clean, easy-to-access facility. Kevin will be thrilled to know he’s made such a positive impact every time you’ve needed help. Thank you for trusting us with your vehicle, we’re always happy to see you!

December 12, 2025

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I had the most pleasant visit at the Honda of Monrovia , I was helped by Kevin and he was so helpful made my visit at Honda super easy he took care of everything for me and kept contact with me through the More

by SAAMANTHAA44
Service Price Transparency
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Recommend Dealer
Yes
Dec 14, 2025

Sierra Honda responded

Saamanthaa, Knowing that Kevin made your visit super easy, handled everything for you, and kept in contact throughout the whole process means so much to our team. Kevin takes great pride in providing helpful, communicative service. Thank you for choosing Sierra Honda of Monrovia!

December 08, 2025

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Car was ready on time and fast service. Always helpful and friendly service and people. More

by natalychavarria
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Recommend Dealer
Yes

Other Employees Tagged: Adam Lopez

Dec 08, 2025

Sierra Honda responded

Nataly, We're truly grateful you chose us and that your car was ready on time with fast service. It's wonderful to hear that our team was helpful and friendly throughout. Thank you for your business, and we look forward to serving you again.

December 08, 2025

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Friendly. Prompt good quality service. Good recommendations for future additional services. It’s good that they Lyft me home and back. More

by jduran
Service Price Transparency
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Recommend Dealer
Yes
Dec 09, 2025

Sierra Honda responded

JDuran, We're really glad our team took great care of you with prompt service and helpful recommendations. And we're happy the Lyft rides home and back worked out well for you, we know it's convenient not having to wait around. Thanks for choosing us, and we look forward to seeing you next time!

December 04, 2025

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All around great experience at Sierra Honda. Kevin is always so helpful and pleasant to deal with. Always keeps us informed on the status of our vehicle. Will definitely be back to see him every More

by LOS818CARLOS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 05, 2025

Sierra Honda responded

We're so pleased to hear that Kevin consistently provides you with helpful service and keeps you well-informed about your vehicle's status. His dedication to excellent customer care is something we value greatly. We appreciate your loyalty and look forward to continuing to serve you in the future.

December 01, 2025

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I was called in for a recall on my car and when I received the call they made it easy to set up an appointment the next week. When I arrived associate Kevin Eng took me in and made clear what was to More

by Alan
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 02, 2025

Sierra Honda responded

Alan, It’s great to hear Kevin made your recall visit such a breeze with his helpful guidance and professionalism. We’re happy the appointment was easy to arrange and that you left reassured about your vehicle. Thank you for recognizing our team’s efforts, we’d be delighted to welcome you back anytime.

December 01, 2025

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Took my car in for service. Kevin Eng is very helpful and professional. Kevin always answers all my questions and concerns. More

by zechavarria
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 02, 2025

Sierra Honda responded

Zechavarria, Thank you for recognizing Kevin Eng's helpful and professional service. We're pleased he consistently answers all your questions and addresses your concerns. We appreciate your continued business.

November 21, 2025

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Employee Rating

The experience was smooth, the advisor Kevin was very responsive and over delivered in every way! Thank you Kevin! More

by KOSHEA427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Sierra Honda responded

Thank you for sharing your experience with Kevin. We're pleased to hear that he was very responsive and over-delivered in every way, resulting in a smooth experience. His dedication to exceeding expectations reflects the customer service we strive to provide. We appreciate your recognition and look forward to serving you again.

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