Kevin Eng
Kevin Eng at Sierra Honda
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Kevin Eng

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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5.0
371 Reviews
5.0

371 Reviews

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371 Reviews of Kevin Eng

January 23, 2025

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Employee Rating

Needs free snacks! I don’t drink coffee so had to buy stuff from vending machines. If we are going to spend hours and money getting a car for over $50,000. Snacks shoul More

by MUZIQJUNKIE
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Recommend Dealer
Yes

January 23, 2025

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Service was friendly and efficient as usual. Really like the new dealership facility waiting room area More

by WGOMBASH3
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Recommend Dealer
Yes

January 21, 2025

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I was greeted immediately upon arriving in the service drive and watched as each of my tires tread depth was checked. Overall, great service. More

by JuliusJM
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Recommend Dealer
Yes
Jan 22, 2025

Sierra Honda responded

Thank you for sharing what made this a great service visit, Julius! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.

January 19, 2025

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Kevin is not it aggressive. And he is great do that always make an appointment with him. More

by Karen
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Recommend Dealer
Yes
Jan 20, 2025

Sierra Honda responded

Thank you, Karen! We're pleased you had another great service experience with us, and that Kevin made sure yourvehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

January 18, 2025

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Kevin was polite and explained simply what needed to be done on my car, making sure that I understood. More

by MAEJAYM
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Recommend Dealer
Yes
Jan 20, 2025

Sierra Honda responded

Nothing means more to us than your complete satisfaction, so we're happy Kevin handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

January 17, 2025

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Kevin has always greatly assisted, helped throughout all of my concerns with my civic honda.He has listened attentively to all my concerns about the mirrors of the civic. Also, fixed the problems with the More

by carmenvflores5
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Recommend Dealer
Yes
Jan 20, 2025

Sierra Honda responded

Thanks for letting us know how satisfied you were with Kevin's assistance, Carmen! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

January 16, 2025

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My wife and I have great confidence/trust in Kevin and request him as our advisor if possible. He always has our vehicles best interests in mind, pointing out any preventive maintenance or possible concer More

by CLYDE_OKUDA
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Recommend Dealer
Yes
Jan 17, 2025

Sierra Honda responded

Clyde, thank you for taking a moment to share positive feedback on Kevin. We truly appreciate hearing from people who have been helped by our amazing team. We wish you and your wife safe travels until next time!

January 07, 2025

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Professional, knowledgeable and quality service. The advisor is friendly and helpful. Excellent service and good value. More

by KEVINYE138
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Recommend Dealer
Yes
Jan 07, 2025

Sierra Honda responded

Providing quality and efficient service is so important to us here at Sierra Honda and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were professional, knowledgeable, friendly and helpful. We wish you safe travels until we meet again!

January 04, 2025

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Kevin was helpful, nice, informative and a pleasure to do business with. However the service advisors seem overworked as it takes an extremely long time to be seen. It took almost half an hour just to drop More

by swhecox
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Recommend Dealer
No

Other Employees Tagged: Stephanie Sanchez

Jan 06, 2025

Sierra Honda responded

We sincerely apologize for any delays during your visit, and want you to know we appreciate your patience. Thanks for letting us know Kevin and the team provided you with their best support and insight during your time with us. Please feel free to contact me if you'd like to discuss any details of your experience. Thank you. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

January 03, 2025

Dealership Rating
Employee Rating

Excellent customer service Car is good, Kevin very personable and professional with excellent customer service More

by TSIGALA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Sierra Honda responded

Thank you! We're pleased you had another great service experience with us, and that Kevin made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

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