Kevin Eng

Sierra Honda responded

Carrie, We're so pleased to hear that our team was able to accommodate you without an appointment and take care of the issue right away, even at the end of the day. Identifying the cracked valve stem and replacing it on the spot rather than sending you on your way is exactly the kind of thorough and customer-first service we are proud to deliver. We look forward to welcoming you back on your next visit!

Sierra Honda responded

Andreh works incredibly hard to make sure every customer feels informed and well taken care of throughout the entire service process and knowing that his proactive updates on both the warranty information and your vehicle's progress made such a positive impression means everything to us. We'll make sure Andreh and the whole Sierra Honda team see this and we look forward to welcoming you back!

Sierra Honda responded

Thank you so much for the kind words and we are so glad our team's professionalism made such a great impression. We cannot wait to see you back again soon!

Sierra Honda responded

Anthony, We're so pleased to hear that Kevin and the entire staff delivered such a helpful, attentive, and seamless experience from start to finish. That kind of team-wide commitment to making every process feel easy and smooth is exactly the standard we strive for. We'll be sure Kevin and the team hear your kind words and we look forward to welcoming you back!

Sierra Honda responded

GY, Knowing that Kevin has earned the trust of your entire family of four Hondas is a true testament to the outstanding service he consistently delivers. That kind of dedication and genuine care for every customer is something we are very proud of. We'll be sure Kevin hears your kind words and we look forward to continuing to take great care of you and all four of your Hondas for many more visits to come!

Sierra Honda responded

Drake, We're so pleased to hear that Alvin and Billy continue to deliver such a pleasant and satisfying service experience. That kind of consistent, reliable care is something we are very proud of and it's wonderful to know it comes through every time. We'll be sure they both hear your kind words and we look forward to welcoming you back on your next visit!

Sierra Honda responded

Gabe, We're so glad Kevin was able to zero in on exactly what was needed to fix your gas mileage problem. That kind of expertise is exactly why Sierra Honda is the right place for your Honda! We'll make sure Kevin sees this. Thank you for choosing Sierra Honda of Monrovia!

Sierra Honda responded

We truly appreciate you taking the time to share this! It means a lot to know Kevin provided such patient and informative service. Thank you for choosing Sierra Honda of Monrovia!

Sierra Honda responded

Thank you for your honest review, Brittany. Our service team hopes to welcome you back so we can provide an even better service experience for your next visit.

Sierra Honda responded

Thank you kindly for your wonderful rating! We are always striving to provide the best service possible and would look forward to the opportunity to be of service to you for more time to come. We assure you we will always deliver a great service experience.