Ken Hetzer
Ken Hetzer at McCluskey Chevrolet

Ken Hetzer

Sales Professional

McCluskey Chevrolet

9673 Kings Auto Mall Road
Cincinnati, OH 45249

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4 Reviews
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4 Reviews

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4 Reviews of Ken Hetzer

November 18, 2025

Dealership Rating
Employee Rating

Me and my wife was wanting to buy but she was unsure at the time we could esign and then she decided to do so but I was then admitted to the hospital and when. I got out we both was on the same page to sig More

by bdan8560
Recommend Dealer
No

Other Employees Tagged: Eric Dirheimer

Nov 19, 2025

McCluskey Chevrolet responded

Thank you for taking the time to leave us your honest feedback. When you have an opportunity, please reach out to us at (513) 741-1111 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

October 19, 2025

Dealership Rating
Employee Rating

Was told I had a limited time to esign and which I did but my wife decided not to esign but somehow on the other end it was sign which my wife did not so so. They kept saying you must sign now or the bank More

by bdan8560
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Eric Dirheimer

Oct 22, 2025

McCluskey Chevrolet responded

We regret to hear that you had this experience with us. Here at McCluskey Chevrolet, INC., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (513) 741-1111 to discuss ways we can better serve you in the future.

January 08, 2025

Dealership Rating
Employee Rating

This dealership is very shady in their business practices. Bought a vehicle and was told that the tires were in great shape. Had the vehicle delivered to me and once got the vehicle found that the More

by golferguy1980
Recommend Dealer
No
Jan 10, 2025

McCluskey Chevrolet responded

Our vehicles go through an inspection process which includes evaluating the tires. Used vehicles, prior to being offered for sale, don't automatically get a new set of tires installed, because there may still be "life" to the tires remaining. If the depth of the tread is considered a danger/safety issue, they are replaced by us. If any used vehicle buyer doesn't like the tires on the vehicle when purchased, it is their responsibility, and choice, as to whether or not they will replace them.

June 06, 2024

Dealership Rating
Employee Rating

Easy purchase but very dishonest. Bought a $31,000 Malibu that came with a dent in the door. Said they would make sure it got fixed. Got an $800 estimate and guess what, 2 years later More

by larryldicus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 07, 2024

McCluskey Chevrolet responded

Without your real name, we cannot research your claim. I do know that IF we made a promise to have a repair performed, we would have done it. The employees you mention are employees that haven't worked here, many of them, for close to a decade. We are unsure why you are writing a review 2 years later/after the fact, but we don't re-visit purchases that were made as long ago as yours appears to have occurred.

Jun 07, 2024

larryldicus responded

That is my real name. I had to pick employee names to be able to pay the review. You 100% did promise to fix the debt that was in the car when it was delivered. I got the estimate and then I wouldn’t get and response or reply’s I still stand by my poor rating You can make it right but I don’t see it happening

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