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Kelly Fields

Overview Reviews (156) Inventory (441)

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Kelly Fields

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Kelly Fields

Service Honda

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.9

156 Reviews

Overview Reviews (156) Inventory (441)

4.9

156 Reviews

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156 Reviews of Kelly Fields

March 19, 2025

Dealership Rating

Employee Rating

Love this place. Have never ONCE felt like they were less than 100% honest. Friendly, supportive, great place. Have never ONCE felt like they were less than 100% honest. Friendly, supportive, great place. More

by CHRISTOPHERJFEELEY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, Charles Mitchell, John Lavelle

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Mar 19, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 18, 2025

Dealership Rating

Employee Rating

John Lavelle was fast a fast service advisor who was efficient and had an amazing attitude. efficient and had an amazing attitude. More

by mila0619

Verified Customer

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Erik Matos, Lloyd Wilson, Charles Mitchell, John Lavelle, Subuhi Shakil

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Mar 18, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 11, 2025

Dealership Rating

Employee Rating

Kelly Fields was efficient, patient, caring…. and knowledgeable! Hope I see her my next visit. and knowledgeable! Hope I see her my next visit. More

by JULIEMAG

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

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Mar 12, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers and we encourage that you request Kelly at your next visit! As always, we appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 02, 2025

Dealership Rating

Employee Rating

quick service good communication don't know or care about names who did the service. just know it was fine about names who did the service. just know it was fine More

by LSANTO18

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, Charles Mitchell, John Lavelle, Subuhi Shakil

Report | Print

Mar 03, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 02, 2025

Dealership Rating

Employee Rating

Very happy with my experience. The staff is friendly and efficient. I would recommend Joyce Honda. The staff is friendly and efficient. I would recommend Joyce Honda. More

by PGALITIS4

Verified Customer

Recommend Dealer

Yes

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Mar 03, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

February 19, 2025

Dealership Rating

Employee Rating

Joyce Honda’s service department is always helpful, kind, knowledgable, and efficient. My parents and I bought/leased cars from Joyce Honda for decades, and I still lease here as an adult with my own family! knowledgable, and efficient. My parents and I bought/leased cars from Joyce Honda for decades, and I still lease here as an adult with my own family! More

by COURTNEYMMCARDLE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Mio Martinez, Erik Matos, Lloyd Wilson, Charles Mitchell, John Lavelle, Jane Bisignani, Subuhi Shakil

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Mar 03, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

February 17, 2025

Dealership Rating

Employee Rating

Kelly was great as usual. She is friendly and always explains any issues clearly and promptly She is friendly and always explains any issues clearly and promptly More

by Whizskier

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 03, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

February 13, 2025

Dealership Rating

Employee Rating

This place is awesome for service. The only complaint is that the coffee could be a little better. The only complaint is that the coffee could be a little better. More

by CHRISTOPHERJFEELEY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Mio Martinez, Erik Matos, Lloyd Wilson, Charles Mitchell, John Lavelle, Jane Bisignani, Subuhi Shakil

Report | Print

Mar 03, 2025 -

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

January 31, 2025

Dealership Rating

Employee Rating

Kelly was beyond wonderful, I brought my car in for a dent repair, which I thought was covered, but it was over the expired date, she not only fixed it for cheaper than an auto body, but had my recall do dent repair, which I thought was covered, but it was over the expired date, she not only fixed it for cheaper than an auto body, but had my recall done at the same time. She is a gem, keep her, as I am in retail myself. Thank you Kelly so much! Hope you are appreciated? More

by JACKIEDONKER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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January 23, 2025

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Employee Rating

I tried to buy a car from Joyce and the saleswoman would not budge or give me a break on the price. Mind you this would have been my third car from Joyce. I will never go back to buy a car not budge or give me a break on the price. Mind you this would have been my third car from Joyce. I will never go back to buy a car More

by DYE484

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Jan 23, 2025 -

Joyce Honda responded

Very sorry you were not happy with the price. So many factors go into pricing a car. Maybe you looked at a car that had already been discounted. Maybe the salesperson did what so many people ask for which is 'just give me your best price'. Maybe you were looking at a car that requires no discount in order to sell. BTW - you rated Kelly a 1 star. Kelly is not a Salesperson. Kelly is a very customer oriented Service Advisor. It would be fair for you to state that correctly so as not to tarnish Kelly's public image. We aways offer our cars at competitive prices or better. If you have some information that is contradictory to ours regarding pricing, please return and present it. We study the market very closely so we don't miss a deal. But we are always willing to learn if there is new information out there. Good luck shopping for your new car.

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