Kelly Cavanagh
Kelly Cavanagh at BMW of Westlake

Kelly Cavanagh

BMW Client Advisor

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

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5.0
187 Reviews
5.0

187 Reviews

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187 Reviews of Kelly Cavanagh

November 28, 2025

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Employee Rating

My second used car purchase from Westlake BMW. Pristine, well maintsined vehicles. Everything was disclosed and very transpatent. No problems, very professional, very smooth process, just a great More

by pjfelix
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 30, 2025

BMW of Westlake responded

Thank you for your kind words and this wonderful review!

November 28, 2025

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Kelly was great. Low pressure and very patient to answering questions. She made herself available to talk through different options. During the pricing conversation More

by Mbeno
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ian Filo

Nov 30, 2025

BMW of Westlake responded

We are so happy to read such a great review about Kelly and BMW of Westlake!

November 23, 2025

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Kelly was patient and not pushy. She answered or sought answers to all my questions! More

by Jjamie22
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian

Nov 24, 2025

BMW of Westlake responded

Jamie, thank you for your kind review; we are happy to pass along your comments to Kelly and Ian.

November 19, 2025

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Amazing experience and they made it simple GREAT Staff all around! Very happy with experience and would do again More

by VAUGHN1
Recommend Dealer
Yes

Other Employees Tagged: Kelly Cavanagh

Nov 21, 2025

BMW of Westlake responded

Vaughn,thank you for sharing your positive experience!

November 08, 2025

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Employee Rating

Kevin is the best! He went above and beyond to make sure my vehicle was serviced properly and kept me informed on what was going on with it. Customer service at its bes More

by OH1221YF
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dirk Steffen

Nov 10, 2025

BMW of Westlake responded

Thank you for your kind words and this wonderful review!

October 30, 2025

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Employee Rating

I have had the best experiences from start to finish, and every moment in between! Thank you so much for incredible care and service. More

by ROBINSIEDEL525
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Adam Moon, Jared Jeschelnig

Oct 31, 2025

BMW of Westlake responded

Robin, it's experiences like yours that really keep us motivated!

October 29, 2025

Dealership Rating
Employee Rating

Kelly Cavanagh & Josh service advisor answered my questions and gave very helpful info. This is my 2nd car bought with Kelly and BMW of Westlake. My service advisor Josh was top notch More

by PATTYFINK
Recommend Dealer
Yes

Other Employees Tagged: Kelly Cavanagh

Oct 30, 2025

BMW of Westlake responded

Hi Patty, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

October 22, 2025

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Employee Rating

Easy, smooth transition, beautiful presentation for my car, and the mini lesson was great The customer service and follow through is excellent More

by DANIELLEMLEONARD96
Recommend Dealer
Yes

Other Employees Tagged: Kelly Cavanagh

Oct 25, 2025

BMW of Westlake responded

Danielle, we are very happy we could provide you with a positive experience!

October 17, 2025

Dealership Rating
Employee Rating

This was the best experience in buying a car ever. Kelly was just amazing and her customer Service outstanding!!! Not to mention the care they took making sure I knew how to operate all the bells in More

by REALTORSANDYAUSTIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki

Oct 21, 2025

BMW of Westlake responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Westlake.

October 16, 2025

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Employee Rating

Really just the most amazing dealership you can go to. The service department is amazing. More

by bmquick08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2025

BMW of Westlake responded

We can't wait to see you again, have a great day.

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