Keith Osier
Keith Osier at Cortese Ford Lincoln
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Keith Osier

Service Department Manager

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

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4.7
248 Reviews

Dealership Experience

23 yrs, 5 mos

Industry Experience

28 yrs, 5 mos

Languages Spoken

English English

4.7

248 Reviews

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248 Reviews of Keith Osier

November 20, 2024

Dealership Rating
Employee Rating

Friendly, on time, reliable, good job, fast, good quality, customer oriented, pick and drop available More

by S.dehne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 25, 2024

Dealership Rating
Employee Rating

I feel like part of the family for I have been buying car close to 30 years. I would say Thank You to Massimo my Ford salesman who helped me to take care of my old vehicle to get me into a 2025 Ford escape. More

by ttsmith885
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darren Sneddon, Darren Van Orden, Michelle Reed , Massimo sales person

Oct 29, 2024

Cortese Ford Lincoln responded

Thanks for being apart of the Cortese Family, we appreciate your business and your loyalty. Thanks again.

October 15, 2024

Dealership Rating
Employee Rating

They were punctual, did the work fast and explained everything veru clear and very precisé. More

by Sasanch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Cortese Ford Lincoln responded

Sansanch, thanks for the great review.

October 05, 2024

Dealership Rating
Employee Rating

Cortese Service Department continues to be our go-to service shop if we have any issues. This time it was a leaky exhaust system on my truck. My new service tech, Zach Sypolt, did a great job as did the More

by gosman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Rhodes, Patrick Zimmerman, Darren Van Orden , Zach Sypolt

Oct 07, 2024

Cortese Ford Lincoln responded

We appreciate your business, the kind words and the 5 stars. Thanks a lot!

October 01, 2024

Dealership Rating
Employee Rating

Number 1 Ford franchise since 1951 when my Dad was manager and 1971 when I was Manager. Been the same as Koerner and now Cortese. Keep up the good work! Makes me proud! More

by dheelon1152
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Zimmerman, Jack Hawes, Darren Van Orden , Paul Ford mechanic

Oct 03, 2024

Cortese Ford Lincoln responded

Thanks for the great review.

September 28, 2024

Dealership Rating
Employee Rating

Great service great communication great price great location easy drop off policy overall great service More

by DALASH16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2024

Cortese Ford Lincoln responded

Dalash, thanks for the great review. We appreciate your business.

August 25, 2024

Dealership Rating
Employee Rating

As always you have an outstanding maintenance department. They are great. Keith is doing a superb job with that group. Even though I have not purchased a vehicle there in a while they treat wonderful. As More

by SRELLOBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes, Darren Van Orden

August 19, 2024

Dealership Rating
Employee Rating

Cortese Ford has a great service department. I have relied on their service for many years. Everything is always fixed right the first time. And your car is returned in good condition, with no d More

by rgray9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 19, 2024

Dealership Rating
Employee Rating

Love Cortese Ford! They fixed the rear camera recall and trunk lid release recall on my Mustang and both work great now. More

by rgray9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 15, 2024

Dealership Rating
Employee Rating

I’ve been coming to your dealership since I moved to Henrietta. Very nice staff. More

by davedna65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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