Keith Nichols

I had the most amazing car-buying experience at Mercedes-Benz in Silver Spring, MD! The team exceeded all my expectations with their professionalism, knowledge, and exceptional customer service. Mercedes-Benz in Silver Spring, MD! The team exceeded all my expectations with their professionalism, knowledge, and exceptional customer service. Julian Chin, my sales representative, was phenomenal! He was attentive, patient, and incredibly knowledgeable about the vehicle options. He took the time to ensure all my questions were answered and went above and beyond to find the perfect car for me. Keith Nichols, the Sales Manager, was equally fantastic. His friendly demeanor and transparent communication made the entire process stress-free. I truly appreciated his willingness to work with me to ensure I received the best deal possible. And a special shout-out to May Shine in finance, who made the final steps of the process seamless. She explained everything clearly and made the paperwork a breeze, which I truly valued. If you're looking for a luxury car-buying experience that treats you like family, Mercedes-Benz of Silver Spring is the place to go! This dealership has an outstanding team that genuinely cares about its customers. I highly recommend Julian, Keith, and May to anyone considering! More

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I just bought my first Mercedes from Mileone Silver Spring. Bill was professional and informative, helped us go through the process. The mortgage process was smooth and easy. Thanks for your help. Spring. Bill was professional and informative, helped us go through the process. The mortgage process was smooth and easy. Thanks for your help. More

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They are a low pressure operation and were very helpful in finding the vehicle I wanted, at a competitive price in finding the vehicle I wanted, at a competitive price More

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This is the go to place for a Mercedes Benz in the DMV area - guarantee you won’t be disappointed! Chevist is the best! area - guarantee you won’t be disappointed! Chevist is the best! More

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Chevist Mitchell was great to work with thru the entire buying process. He provides excellent customer buying process. He provides excellent customer More

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We were impressed with the knowledge and service-oriented mind of Chevist right from the first visit to the dealership. We were also impressed with his respect for the customer and for that he did not try t mind of Chevist right from the first visit to the dealership. We were also impressed with his respect for the customer and for that he did not try to be aggressive with us or try to push us to make a decision. Chevist took the time to explain in detail until we were satisfied. We strongly recommend Chevist to anyone who is looking for a car. The most important thing about Chevist was even after he sold the vehicle his approach towards us did not change a bit. More

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Cecil, Ms. Dorit and the manager made buying my first Mercedes as easy as it gets! Dorit and the manager made buying my first Mercedes as easy as it gets! More

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My experience at Mecedes Benz Silver Spring was Excellent. Mr Chevitz Mitchell was OUTSTANDING!!!!!He was very knowledgeable, professional, and took his time. He was very meticulous very,very deta Excellent. Mr Chevitz Mitchell was OUTSTANDING!!!!!He was very knowledgeable, professional, and took his time. He was very meticulous very,very detailed. As long as he's selling cars. I will be his client. More

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MR. MOORE IS A TRUE PROFESSIONAL AND ANSWERED ALL MY QUESTIONS. I DIDN'T FEEL PRESSURED TO BUY OR OVERSPEND ON UNNECESSARY CAR OPTIONS. QUESTIONS. I DIDN'T FEEL PRESSURED TO BUY OR OVERSPEND ON UNNECESSARY CAR OPTIONS. More

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Chevist Michelle exuded kindness, professionalism, and, patience. For six months, he diligently searched to help me find what I was looking for. And he did so without showing frustration or pushiness. And patience. For six months, he diligently searched to help me find what I was looking for. And he did so without showing frustration or pushiness. And he didn't give up on me. He was attentive and committed to helping me find the car. I appreciated dedication to ensuring I found the right fit. I highly recommend him to anyone in need of a patient and understanding car salesman. More

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