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Keith Davis

Overview Reviews (297) Inventory (150)

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Keith Davis

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Keith Davis

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.9

297 Reviews

Overview Reviews (297) Inventory (150)

4.9

297 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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297 Reviews of Keith Davis

January 31, 2025

Dealership Rating

Employee Rating

There was little waiting for my service appt. ,and my service was completed in a timely manner. Overall a pleasant experience. ,and my service was completed in a timely manner. Overall a pleasant experience. More

by Keithbacon1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Diaz, Javier Rivera, Jonathan Roath, Claudia Dijmarescu, Christian Rich, Leonard Pascual, Navaraj Sankar, Gage Heiss, Rachel Cutler

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January 28, 2025

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Employee Rating

I was very happy with the service and people working around my car Thank you very much around my car Thank you very much More

by ALICJA.LENIART

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rachel Cutler

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Jan 28, 2025 -

Acura of Berlin responded

Thanks for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

January 17, 2025

Dealership Rating

Employee Rating

Great Customer Service. I Was In And Out Without Any Issues. They Did A Gret Job On My Truck.. I Was In And Out Without Any Issues. They Did A Gret Job On My Truck.. More

by THEOSARGENT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 17, 2025 -

Acura of Berlin responded

Theo, Thanks for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

January 05, 2025

Dealership Rating

Employee Rating

The service department was professional , courteous, and precise. They went above & beyond to be sure I was satisfied with the work. precise. They went above & beyond to be sure I was satisfied with the work. More

by lomaglio4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Roy, Jonathan Roath

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Jan 06, 2025 -

Acura of Berlin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

January 01, 2025

Dealership Rating

Employee Rating

Great service, stayed within the advised timeframe, very courteous staff. Would highly recommend this dealership courteous staff. Would highly recommend this dealership More

by PELINOSILVESTRI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Roy, Brian Roush

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Jan 02, 2025 -

Acura of Berlin responded

Pelino, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Eric Diaz General Manager 860-829-3787

December 31, 2024

Dealership Rating

Employee Rating

Was told one thing and my husband was told another. Wish everyone was on the same page. At the end everything worked out Wish everyone was on the same page. At the end everything worked out More

by Crystalortiz430

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Roy, Jonathan Roath

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Jan 02, 2025 -

Acura of Berlin responded

Thanks for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

December 28, 2024

Dealership Rating

Employee Rating

Hydrated for my car while it was being serviced and the estimated time was spot on! estimated time was spot on! More

by 3HH9VWWM60

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Roy

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Dec 29, 2024 -

Acura of Berlin responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Eric Diaz General Manager 860-829-3787

December 01, 2024

Dealership Rating

Employee Rating

Service Excellence 100%. Keith goes above & beyond, always very professional & detail oriented when explaining the diagnosis of car repairs needed. Keith goes above & beyond, always very professional & detail oriented when explaining the diagnosis of car repairs needed. More

by Denise

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 01, 2024 -

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, Denise, and we hope to see you again! Eric Diaz General Manager 860-829-3787

November 27, 2024

Dealership Rating

Employee Rating

Very Professional and prompt. Explains the diagnosis clearly on your vehicle. Completely satisfied with the service! Thanks Explains the diagnosis clearly on your vehicle. Completely satisfied with the service! Thanks More

by Wandawootenjay

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Roath , Jaime Andrzeicik

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Dec 01, 2024 -

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

November 23, 2024

Dealership Rating

Employee Rating

We love Keith! Always nice to see a friendly, familiar face every time we come back. Always nice to see a friendly, familiar face every time we come back. More

by jlhmckenzie

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 26, 2024 -

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear Keith was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

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