Katie Fuller | Page 5

Efficient and affordable service. Thank you for not price gouging and providing quality service. This is why I keep coming back. Thank you for not price gouging and providing quality service. This is why I keep coming back. More

by darylpcooke Verified Customer Verified Customer

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The dealership was very attentive to our need and was able to take care of the task the SAME day that we came in!!! Amazing service!!!! Thank you!!!! able to take care of the task the SAME day that we came in!!! Amazing service!!!! Thank you!!!! More

by TEACHHEAR Verified Customer Verified Customer

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Service was prompt, technicians were courteous and kept me updated with the status of the service. me updated with the status of the service. More

by JLDEBNAM Verified Customer Verified Customer

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Hi when i took my car in for a maintenence check I was informed that I didn't have to pay any thing this time and the young lady that assisted me was great. informed that I didn't have to pay any thing this time and the young lady that assisted me was great. More

by DONNACARTER2474 Verified Customer Verified Customer

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Thank you so much for taking care of my wife car she is very satisfied however we had to leave my car and There was no car for us to use and no pick up services because we have to be 30 miles to the dealer very satisfied however we had to leave my car and There was no car for us to use and no pick up services because we have to be 30 miles to the dealership which I don’t think is fair. More

by sabrina_may2002 Verified Customer Verified Customer

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This dealership was excellent! I arrived to get my oil changed at 3:45 and it was completed by 5:00 pm. Raven, my service advisor, was professional and the job performed was up to I arrived to get my oil changed at 3:45 and it was completed by 5:00 pm. Raven, my service advisor, was professional and the job performed was up to par. Rob, the Sales Manager and Greg, a salesman were also very helpful in explaining the sales process! If I ever decide to get another Toyota, I will buy from Cobb County Toyota Dealership in Kennesaw, GA! More

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Great service and communication. Appreciate having transportation home after dropping off the car. Thank you Appreciate having transportation home after dropping off the car. Thank you More

by SPLAUT0 Verified Customer Verified Customer

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Everyone and everything was wonderful. Raven is a fantastic service advisor and I highly appreciate the professionalism and courtesy of the employees at Cobb County Toyota! Raven is a fantastic service advisor and I highly appreciate the professionalism and courtesy of the employees at Cobb County Toyota! More

by michaelnemati Verified Customer Verified Customer

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Work was performed quickly, but they to get me to do a service that was performed 5000 miles earlier. Would be a repeat service not needed. service that was performed 5000 miles earlier. Would be a repeat service not needed. More

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Worst experience I have ever had. They were the only dealer I have ever been to that has tried to extort extra money out of a customer BEFORE they even do the service on a car. If a d They were the only dealer I have ever been to that has tried to extort extra money out of a customer BEFORE they even do the service on a car. If a dealership cannot afford to pay their employees while waiting on a reputable Warranty Company to pay a claim they should not be in business. Not to mention they tried to charge $750 MORE than another Toyota dealer down the road. Todd was rude and tried to question my intelligence multiple times. I would NEVER recommend them to anyone. I had to have my truck towed to a dealer who actually puts the customers experience first. The only way they would service my truck is if I paid them $2,250 before the work was done. Only to tell me the only way I could get a refund is if the Warranty company pays their obnoxiously over priced service bill. Which was 4 grand more than the second dealer I took the vehicle to. Will never be there again. Not to mention the 1st time I brought the truck in it was misdiagnosed and they let me leave in a faulty truck. Their explanation for this was “we cannot take the time to find an issue on every car that comes in, we let you leave and wait till the issue comes back then we will do a true diagnosis” which is a terrible way to run a business. More

by hunterkelson4 Verified Customer Verified Customer

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