Karly Bowers

Able to get an appointment easily when I want. Many bays available and services. Service personnel readily available Many bays available and services. Service personnel readily available More

by judygreaker Verified Customer Verified Customer

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Always friendly, timely, and well-done service. I highly recommend this team. They take care of any issues without a problem. I highly recommend this team. They take care of any issues without a problem. More

by jimbrosnahan Verified Customer Verified Customer

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Excellent service by Karly and staff. Timing was swift and information was comprehensive. Quality throughout. Timing was swift and information was comprehensive. Quality throughout. More

by sweet2346 Verified Customer Verified Customer

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I have been a Toyota Direct customer for about 30 years and have always been satisfied with the service and sales. and have always been satisfied with the service and sales. More

by susan3207 Verified Customer Verified Customer

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Excellent for service and would like to come back because Toyota direct do excellent job keep it that Toyota direct do excellent job keep it that More

by warqad67 Verified Customer Verified Customer

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Convenient location, Karly was very helpful and kindly found answers to all of my questions found answers to all of my questions More

by susienl Verified Customer Verified Customer

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Love the remodel job. Now if you could lower the price of repairs that would be great. Now if you could lower the price of repairs that would be great. More

by shills009 Verified Customer Verified Customer

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Took my 2024 TRD PRO for regular 10,000 mile maintenance pointed out to service advisor that the tire pressure needs attention and needed to top off the pressures. It never was done and had to fix it. The pointed out to service advisor that the tire pressure needs attention and needed to top off the pressures. It never was done and had to fix it. They too never reset the maintenance warning on the dashboard. Very disappointing. More

by eufemiomario Verified Customer Verified Customer

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I had a 68,000 mile service done on my Highlander. I noticed the next day that the bottom trim of my right side drivers door near the mud flap had come loose. I have no idea how this happened, I k I noticed the next day that the bottom trim of my right side drivers door near the mud flap had come loose. I have no idea how this happened, I know it wasn't loose before I took it in, but I can not say for sure it happened while being serviced. More

by dthomp1460 Verified Customer Verified Customer

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Lately, the service has been mediocre. Went to check the proble with my TPMS and the girl was just like it's broken, 165.00 to do the diagnostic and change the broken piece. I decided agai Went to check the proble with my TPMS and the girl was just like it's broken, 165.00 to do the diagnostic and change the broken piece. I decided against it for now. Then I went for an oil change and tire rotation. I was told I would pay 88.00 plus tax. When I checked out, it was a total of 108. And some change. What in the world! The live young man, told me it was because of the extra materials they used for everything. I'm not against paying for it but I was told 88.00 plus tax. I didn't know toyota had hidden fees. I was so upset, I left. Once I got in the car the maintenance required soon message came up. Also, no MPI was done at all. Ugh! More

by ev87 Verified Customer Verified Customer

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