Maggie Arnold
Maggie Arnold at Toyota Direct

Maggie Arnold

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.5
129 Reviews
4.5

129 Reviews

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129 Reviews of Maggie Arnold

June 18, 2026

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Employee Rating

Service member was welcoming, responsive to all questions, provided great service, and allowed for timely completion. More

by tyharris180
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Recommend Dealer
Yes

June 17, 2026

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I wish I could remember the names of each staff person who assisted me this time. Everyone was wonderful from the person who checked me in to the person who gave me a lift home. The price was high, but eq More

by dhammakamala
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Recommend Dealer
Yes

June 16, 2026

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The staff are very quick and helpful. It's always a professional atmosphere when I go. More

by mattxm85
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Recommend Dealer
Yes

June 16, 2026

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Didn’t like they tried to get me to pay another $175 for another diag fee after they messed up my window and it stopped working, i fixed it myself. More

by Tatsamaru
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Recommend Dealer
Yes

June 06, 2026

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The service time was great and how the service was explained, and how my policy was reviewed to me. More

by emeliafekaa
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Recommend Dealer
Yes

June 05, 2026

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The service advisor did not communicate well, and when they did reach out, it was to upsell unnecessary service. Overall a very different experience than what I expect from a dealership. More

by msutherlandmd
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Recommend Dealer
No

June 04, 2026

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Very fast and convenient . Location very close to my house. Location is very clean and the workers are very friendly and courteous. More

by kyeremehpaul
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Recommend Dealer
Yes

June 01, 2026

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My issue has not been addressed. Half of my complaints were not even inspected. The dispatch note milage did not match the actual odometer. We agreed to do extensive testing whereas More

by patryk.chociej
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Recommend Dealer
No

May 30, 2026

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Very friendly very professional turn my car in on a Monday and got it back Tuesday evening. More

by SVin377348
Recommend Dealer
Yes

April 22, 2026

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Employee Rating

Maggie was very good to work with and I would like her to be my service rep for my next service in June. More

by kirchj
Service Price Transparency
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Recommend Dealer
Yes
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