Chris Grossman

Fast write up ,and excellent communication and great price ! Amenities are great also ,nice facility! price ! Amenities are great also ,nice facility! More

by madhun67 Verified Customer Verified Customer

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The service time was great and how the service was explained, and how my policy was reviewed to me. explained, and how my policy was reviewed to me. More

by emeliafekaa Verified Customer Verified Customer

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Just purchased this used vehicle in January and have had it serviced twice at a different service provider before coming back to Toyota Direct! My car hasn’t run this smoothly since I’ve bought it! it serviced twice at a different service provider before coming back to Toyota Direct! My car hasn’t run this smoothly since I’ve bought it! More

by mlbenn1 Verified Customer Verified Customer

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Poor from start to finish. I made an appointment based on open times every 10 minutes, then waited 1.5 hours before my car was looked at. The car needed a radiator but the radi I made an appointment based on open times every 10 minutes, then waited 1.5 hours before my car was looked at. The car needed a radiator but the radiator was not in stock. This was Thursday morning before Memorial Day. I was told it would be Tuesday-Thursday of the next week before the car was ready since they had to get the radiator. I understand no shipments on Sunday and Monday (Memorial Day), but what about Friday and Saturday? Tuesday I called for an update only to be told the radiator was there, but the team assigned to work on my car was off that day (what??). I was told I could come over to get something needed out of the car, but when I got there they couldn’t find the keys to my car and couldn’t reach the service advisor to locate them. Wednesday when I called for an update I was told the radiator was delayed in arriving (I already know the radiator is there from the previous update), so the car wouldn’t be repaired that day either. The car was ready on Thursday. One week for a radiator:( More

by KDS Verified Customer Verified Customer

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Super quick drop off for service and great communication during the service. They make it easy during the service. They make it easy More

by evodwyer Verified Customer Verified Customer

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I believe that Toyota Direct has no equal. I have worked with Mindy Hill for the last decade, and always enjoy the experience. I look forward ti it and always when possible seek her out for wo I have worked with Mindy Hill for the last decade, and always enjoy the experience. I look forward ti it and always when possible seek her out for work on my vehicles She is thoughtful, efficient and personable. More

by DALEKOCAREK Verified Customer Verified Customer

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Very friendly very professional turn my car in on a Monday and got it back Tuesday evening. Monday and got it back Tuesday evening. More

by SVin377348 Verified Customer Verified Customer

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Service Rep was outstanding and very comprehensive. communications interactions were timely and clear. The waiting felt very hospitable and made my time waiting enjoyable. communications interactions were timely and clear. The waiting felt very hospitable and made my time waiting enjoyable. More

by RPAYNEHOM Verified Customer Verified Customer

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They were reassuring and understanding of my needs and concerns and they listened. They were extremely helpful. I really appreciated that. concerns and they listened. They were extremely helpful. I really appreciated that. More

by aross4722 Verified Customer Verified Customer

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Chris Grossman is CONSISTENTLY OUTSTANDING and ALWAYS exceeds all expectations, and I will continue to come to Chris and his Green Team for all of my Toyota service needs. They are EXCELLENT. I highly re exceeds all expectations, and I will continue to come to Chris and his Green Team for all of my Toyota service needs. They are EXCELLENT. I highly recommend Christ Grossman. I have been coming to him for many years, and he is always trustworthy, professional, courteous, and knowledgeable. He has never misdirected me and always shoots me straight, helping me keep my Toyotas in great shape. Good people! More

by JackMar Verified Customer Verified Customer

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