Chris Grossman | Page 15

Have never had a problem. I always ask for Chris Grossman's team and have been dealing with Chris and his group for years and years. All the service managers have always bee I always ask for Chris Grossman's team and have been dealing with Chris and his group for years and years. All the service managers have always been polite and helpful, always explaining what work is suggested and prioritizing what needs to be done. They also discuss the cost with me before the work is done. I rely on their discretion and honesty when offering their expert advice. More

by sdrutkow Verified Customer Verified Customer

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Chris Grossman, who I have been going to for years, had to call off the day of my appointment. I was standing at Chris’s desk and Randy so professionally and courteously came and informed me Chris would no to call off the day of my appointment. I was standing at Chris’s desk and Randy so professionally and courteously came and informed me Chris would not be in. Randy said he would be happy to assist me and get me checked in. He was excellent, kind, very efficient. Great job! Chris has been, is, shall continue to be my STELLER/OUTSTANDING/ABOVE AND BEYOND go to person, and I will absolutely keep coming back, but Randy was excellent. More

by JackMar Verified Customer Verified Customer

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The wait time, with appointment, for oil change is way too long. I was there almost 2 hours too long. I was there almost 2 hours More

by pettism Verified Customer Verified Customer

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This is my second car( Toyota) that I purchased from this dealership. Always have it serviced at the dealership, happy with the maintenance and service provided! First car Toyota Corolla lasted 13 years with dealership. Always have it serviced at the dealership, happy with the maintenance and service provided! First car Toyota Corolla lasted 13 years with the high mileage. I hope this will last long too. Thanks to the good mechanics… More

by 1oksana Verified Customer Verified Customer

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Chris Grossman and J. R. Kenney could not have been more perfect in their service, advice, value, and assistance they provided - employees like them (and Mindy HIll) make i R. Kenney could not have been more perfect in their service, advice, value, and assistance they provided - employees like them (and Mindy HIll) make it easy to get my service at this dealership, even though it's not convenient for me to get to. The only reason I didn't give 5 stars rating is that services always seem to take longer than I think it should, but the service is always reliable, and seems to have become competitively priced. And the waiting room is comfortable and clean. Thanks Chris, J.R. and Mindy! More

by kushesqua Verified Customer Verified Customer

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Icee is the best. She must have a great drive manager. I will only take my cars to Spicee Icee. She must have a great drive manager. I will only take my cars to Spicee Icee. More

by jjrodock Verified Customer Verified Customer

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I trust Chris Grossman at Toyota Direct based on his experience and extensive knowledge. Chris has integrity and I rely on his advice for my vehicle’s maintenance and repairs. I highly recommend Chris. experience and extensive knowledge. Chris has integrity and I rely on his advice for my vehicle’s maintenance and repairs. I highly recommend Chris. More

by jjurkuta Verified Customer Verified Customer

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Orderly and quick to finish services. So I didn't have to wait forever. Thanks So I didn't have to wait forever. Thanks More

by elernondum2 Verified Customer Verified Customer

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I arrived for my scheduled oil change and was helped by a courteous team member. I was also advised for my next scheduled maintenance appointment by another knowledgeable team member. courteous team member. I was also advised for my next scheduled maintenance appointment by another knowledgeable team member. More

by efriermood Verified Customer Verified Customer

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Happy that I am albe to set up an appointment with the Tech that I prefer to service my vehicle. Thanks Direct. Tech that I prefer to service my vehicle. Thanks Direct. More

by dastygler Verified Customer Verified Customer

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