Isatou Jahateh
Isatou Jahateh at Toyota Direct

Isatou Jahateh

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.5
126 Reviews
4.5

126 Reviews

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126 Reviews of Isatou Jahateh

June 11, 2026

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Employee Rating

Very bad place. They will spoil your car and lie and will not take responsibility. Do not take your car there please. They are out to squeeze cash out of your pocket More

by alemco143
Service Price Transparency
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Recommend Dealer
No

June 10, 2026

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Friendly team, answers all questions. I wasn’t waiting too long to complete my services. Clean! More

by kaleesa10
Service Price Transparency
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Recommend Dealer
Yes

May 03, 2026

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Charged more than quoted for 60k Service! Found that very unacceptable And yiur dealership is only as good as it's service! More

by 2005birdman
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Recommend Dealer
Yes

April 27, 2026

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The team there was helpful, knowledgeable, and pretty quick with my service. I always leave Toyota Direct with a positive experience. More

by apwalley
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Recommend Dealer
Yes

April 27, 2026

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Lack of communication. Never answered phone. Incomplete work, they didn’t even put my car back together completely More

by chris_such
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Recommend Dealer
No

Other Employees Tagged: Tony

April 14, 2026

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Good service and better price ! Isatou was very nice and knowledgeable. Good customer services ! Always helpful, she make us feel like family More

by mustafamahamud.uma
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Recommend Dealer
Yes

April 14, 2026

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Great service at TD. I was assisted quickly, and the customer service lady was friendly, efficient, and very helpful. More

by senahohoabu
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Recommend Dealer
Yes

April 10, 2026

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Toyota Direct has exceptional customer service. Thank you, Nick. The buying experience was above expections. More

by alicemariemikesell
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Recommend Dealer
Yes

April 06, 2026

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Toyota Direct service and sales teams always do a great job. Never try to upsell, just give manufacturers recommendations and let you decide for yourself which services if any to perform. More

by bfinn76
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Recommend Dealer
Yes

March 15, 2026

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My service advisor was rude and unprofessional. The technician didn’t find any of my concerns. More

by kierabush70
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Recommend Dealer
No
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