Justin Cottone
Justin Cottone at Toyota Direct

Justin Cottone | Page 3

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.4
156 Reviews
4.4

156 Reviews

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156 Reviews of Justin Cottone

February 10, 2026

Dealership Rating
Employee Rating

Very helpful and thorough. Justin was very knowledgeable and recommended service I didn't think about. More

by f.wriston
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 05, 2026

Dealership Rating
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I brought my car in on Monday, February 2nd, and it required a return service. Emma, the technician I always use, was fantastic! She quickly took care of everything and ensured my car was running smoot More

by tiffanysims123
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Hessel

January 26, 2026

Dealership Rating
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Very professional. They were interested in what I needed done and expressed exactly what other service my vehicle needed. I was only there for about an hour. More

by mchalm419
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

January 22, 2026

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They have excellent service, perfect customer care and fast service too, they are the best. More

by Shema Muhoza
Service Price Transparency
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Recommend Dealer
Yes

January 14, 2026

Dealership Rating
Employee Rating

I had a noise issue and it did not get fixed, I think it got worse. I also have a bed cover that came with the truck and it is leaking very badly, I was told this is normal But it is really bad and I think More

by thomas.osif
Service Price Transparency
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Recommend Dealer
No

January 02, 2026

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When getting service you are treated like family and servicing is always super speedy. Would recommend to any friends and family. More

by cbird
Recommend Dealer
Yes

December 26, 2025

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Employee Rating

Great Job, the team did was very responsive and took care of all the details More

by pwooster2003
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 18, 2025

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Employee Rating

Plenty of service times to accommodate people. The service rep was great. Only complaint was it took about twice as long for the service to get completed, and then they didn't even reset the mai More

by jamizer
Service Price Transparency
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Recommend Dealer
Yes

December 15, 2025

Dealership Rating
Employee Rating

Both Parris and Justin were extremely helpful, informative, and kind. I love my services from Toyota Direct. More

by JLange614
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Parris

December 10, 2025

Dealership Rating
Employee Rating

Prompt and responsive. Took care of recall item. Delivered services before time at a reasonable price. More

by anupj_arch
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

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