Justin Cottone
Justin Cottone at Toyota Direct

Justin Cottone | Page 4

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.4
156 Reviews
4.4

156 Reviews

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156 Reviews of Justin Cottone

December 04, 2025

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Employee Rating

The. Service from Toyota Direct is wonderful. I feel like I am not being sold extras. All the people I have dealt with have been very nice and polite. Th More

by norwins
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Recommend Dealer
Yes

December 02, 2025

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Thank you so much for the help! Always Great service! Really appreciate that! Happy Holidays! More

by Amy
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Recommend Dealer
Yes

December 01, 2025

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My problem was not fixed, but I was told it was. There is a noise from something loose at the back of my car. It has been there since we got it last December. I've had it in twice for that, and ha More

by shirleyrae49
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Recommend Dealer
Yes

November 27, 2025

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Excellent service and staff at Toyota Direct. Waiting lounge was accommodating and service was performed promptly More

by Mustang74
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Recommend Dealer
Yes

November 26, 2025

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Great experience . Justin was very informative and detailed in explaining the issues and recommending services. More

by v.isy
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Recommend Dealer
Yes

November 24, 2025

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Great service department, I have my car serviced only there. Prices are always very reasonable. More

by ronbaird
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Recommend Dealer
Yes

November 21, 2025

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Toyota Direct is a company that strives to create maximum customer service satisfaction. Why I bought my Prius hybrid at Toyota Direct is because the service department has great employees and the snack bar More

by calliedibenedetto
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Recommend Dealer
Yes

November 20, 2025

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Great experience, very clean and fast service snack area was clean and very nice thank you I’ll definitely be returning. More

by jasmineleroy9
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Recommend Dealer
Yes

November 17, 2025

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I have been going here for 15 years and now your prices are too high for labor. I will be looking around before going back. More

by andidale
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Recommend Dealer
No

November 05, 2025

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Easy drop off and pick up. No complaints over here! Was able to get my car the next day More

by allym73
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Recommend Dealer
Yes
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