Juan Vasquez

Everything went smooth and the Customer Service was way more than exceptional and I really do love this location more than exceptional and I really do love this location More

by arenshenry Verified Customer Verified Customer

Report | Print

Great customer service. They are always through and communicate everything beforehand. Love the snacks too! They are always through and communicate everything beforehand. Love the snacks too! More

by graceful0285 Verified Customer Verified Customer

Report | Print

Great customer service. They are always through and communicate everything beforehand. Love the snacks too! They are always through and communicate everything beforehand. Love the snacks too! More

by graceful0285 Verified Customer Verified Customer

Report | Print

The staff greeted me promptly and was very helpful throughout my service. I don’t think a 15-word minimum sentence is necessary. throughout my service. I don’t think a 15-word minimum sentence is necessary. More

by W. Hill Verified Customer Verified Customer

Report | Print

Great service every time I take my car to Big Star. Great customer service from everyone I’ve encountered. Great customer service from everyone I’ve encountered. More

by Ash Verified Customer Verified Customer

Report | Print

Your service is very great. I give you 1520 stars and the people are awesome that help me especially with the videos oh my gosh y’all are so awesome thank you. I love you team H I give you 1520 stars and the people are awesome that help me especially with the videos oh my gosh y’all are so awesome thank you. I love you team Hundai. More

by sills.christian Verified Customer Verified Customer

Report | Print

Exceptional service, I can always count on Big Star Hyundais master certified technician Eric Wilson to fix my car right the first time. Everytime. Hyundais master certified technician Eric Wilson to fix my car right the first time. Everytime. More

by E Verified Customer Verified Customer

Report | Print

Service department doesn't respond in a timely manner. Numerous calls go unanswered. Was never offered a loaner. Diagnostic test give no information and no one including the service technician have any id Numerous calls go unanswered. Was never offered a loaner. Diagnostic test give no information and no one including the service technician have any idea what is causing the issues. Picked up my vehicle after 6 days still no clue if it is actually fixed or not. Battery light comes on when I stop and park, engine goes into accessory mode, have to go through gears, restart, then turn off vehicle More

by mrsdrac Verified Customer Verified Customer

Report | Print

I recently visited the Hyundai service center and had a very pleasant experience. The staff was courteous, knowledgeable, and took the time to explain everything clearly. My vehicle was serviced in a timel very pleasant experience. The staff was courteous, knowledgeable, and took the time to explain everything clearly. My vehicle was serviced in a timely manner, and I appreciated the regular updates during the process. The waiting area was clean and comfortable, which made the short wait more enjoyable. Overall, I’m satisfied with the quality of service and professionalism. Thank you, Hyundai team, for your excellent customer care! More

by catrice yancy Verified Customer Verified Customer

Report | Print

I'll just say this, if Juan Vasquez not there my day will not be great, love him to pieces, great guy he always make sure I have a smile on my face and my problems get solved not be great, love him to pieces, great guy he always make sure I have a smile on my face and my problems get solved More

Report | Print