Joshua Porter
Joshua Porter at Heiser Toyota
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Joshua Porter

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.5
143 Reviews
4.5

143 Reviews

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143 Reviews of Joshua Porter

March 24, 2025

Dealership Rating
Employee Rating

The technician was very professional and was able yo diagnose and repair my car expeditiously. More

by JEWELRYBYDANIELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Heiser Toyota responded

Dear Danielle, We are so glad the technician was able to diagnose the issue and repair your car! Thank you for choosing Heiser Toyota. Please do not hesitate to let us know if there's anything else the Heiser Toyota team can assist you with. Thank you, Joe Kuckuk Service Manager 414-586-7134 jkuckuk@heiser.com

March 21, 2025

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They do a great job keeping my cars running properly and smoothly. I Highly recommend them. More

by lauramgerum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Heiser Toyota responded

Dear Laura, We appreciate your positive feedback. Thank you for your business at Heiser Toyota's service department!

March 13, 2025

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Employee Rating

Heiser Toyota is wonderful and does a great job. I will never go anywhere else even though I travel from Oconomowoc. It is worth the trip More

by OCONOMOWOCDOLPHIN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 13, 2025

Heiser Toyota responded

Dear Valued Customer, We appreciate you making the trip from Oconomowoc to get service done at Heiser Toyota. Thank you for your business. Happy driving!

March 07, 2025

Dealership Rating
Employee Rating

Tommy is best at his job. Excellent customer sevice and had my vehicle in am out in no time. More

by 187saja
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tom Lowther

Mar 07, 2025

Heiser Toyota responded

Thank you for the kind words for Tom and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 21, 2025

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Employee Rating

Good work I like to say thank you you doing great I look forward to seeing you again. Thank you More

by wilsoncha
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 21, 2025

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 13, 2025

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Quick, polite and comfortable. Everyone is very nice and the waiting area is very clean. No complaints. More

by AHMCDONALD
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 30, 2025

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Employee Rating

Great service from the agent who assisted me. Definable coming back for better experience and referral. More

by Taofik.b.idrisabdullahi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2025

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 16, 2025

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Employee Rating

Heiser meets my needs! As well as the staff is warm professional and friendly. Thank yoy! More

by BARBARAAMBROSE7
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 16, 2025

Heiser Toyota responded

Thank you, Barbara! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 10, 2025

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Employee Rating

I haven’t ever really been impressed with this service center. My first two experiences were not good. This last experience was fine, but the service took much longer than I was told it would. When I was More

by yoceti4189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 13, 2025

Heiser Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your experience in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 20, 2024

Dealership Rating
Employee Rating

Great service and great people. I am always treated wonderful. I buy all my cars here. More

by klmesa0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2024

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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