

Joshua Barnes
Guest Experience Manager
Germain Lexus of Easton
4130 Morse Crossing
Columbus, OH 43219
14 Reviews
Write a Review14 Reviews of Joshua Barnes
June 28, 2025
Honest, dependable, and great workmanship. Service advisors are exceptional. The overall experience is second to none! Service advisors are exceptional. The overall experience is second to none! More
Other Employees Tagged: Donna Mogavero
June 28, 2025
The staff is consistently pleasant, courteous and professional. We have only praise for the staff. professional. We have only praise for the staff. More
Other Employees Tagged: Kevin Daniels, Jorden Ford
June 27, 2025
Always fast! Typically my car is done quicker than the estimated time. My advisor Nate was awesome! Typically my car is done quicker than the estimated time. My advisor Nate was awesome! More
Other Employees Tagged: Nathan Spencer
June 26, 2025
The customer service was top-notch as always - Jeff is an amazing rep to work with. I also appreciate the videos that are sent showing the car broken down along with an explanation of what was done and wh an amazing rep to work with. I also appreciate the videos that are sent showing the car broken down along with an explanation of what was done and what was found. More
Other Employees Tagged: Jeff Hathcock, Jorden Ford
June 22, 2025
Germain service sent a car to our home 2 hours away and drove our vehicle back to the service center for required maintenance due to a death in our family. The entire. service team was kind, courteous and drove our vehicle back to the service center for required maintenance due to a death in our family. The entire. service team was kind, courteous and considerate. The Germain family has been our dealership for many years. Thank you for excellent service once again. More
Other Employees Tagged: JB Woodring, Jorden Ford , Tanisha Dixon
June 20, 2025
Always greeted with a friendly staff member upon arrival. My service representative, Jeff, is always kind and willing to explain any recommended services. Prices are a bit high but services is always good. My service representative, Jeff, is always kind and willing to explain any recommended services. Prices are a bit high but services is always good. More
Other Employees Tagged: Jeff Hathcock
June 12, 2025
This dealership is the sole reason I’ve been driving the same brand car for 20 years! The service Donna provides is second to none and Josh always welcomes me with a big hug and smile. These two individuals same brand car for 20 years! The service Donna provides is second to none and Josh always welcomes me with a big hug and smile. These two individuals in particular have done so much to ensure my every need is met and they honestly make me feel like family. I’ve been tempted over the years to try a new vehicle just to change things up, but I just can’t bring myself to give up the service and relationship I have with Donna and Josh. It really speaks volumes about this dealership that the only reason I don’t try a new brand is because of the unparalleled service I receive from this one! This dealership sets the standard that all businesses should follow. More
Other Employees Tagged: Donna Mogavero
June 07, 2025
Expensive but worth it. Great services. Kevin is always professional and helpful. Josh is a great greeter and always helps us. Great services. Kevin is always professional and helpful. Josh is a great greeter and always helps us. More
Other Employees Tagged: Kevin Daniels
June 06, 2025
Great service, nicest people, always engage on a personal level. Very much appreciate the professional and kind service. level. Very much appreciate the professional and kind service. More
Other Employees Tagged: Donna Mogavero , Connor
June 06, 2025
Ashley explained everything clearly, was friendly and listened well. Service dept was clean, I appreciated the additional rooms in the waiting area to sit in listened well. Service dept was clean, I appreciated the additional rooms in the waiting area to sit in More
Other Employees Tagged: Ashley Hornung
