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Joseph Hohmann
Joseph Hohmann at Gordie Boucher Ford Lincoln of West Bend
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Joseph Hohmann

Service Dispatcher

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.7
154 Reviews

Dealership Experience

7 yrs, 7 mos

Languages Spoken

English English

4.7

154 Reviews

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154 Reviews of Joseph Hohmann

December 10, 2024

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Employee Rating

Totally did not live up to my expectations in more ways than none! Poor communication on their part. More

by SMYRHUM.MARSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Flynn, Tyler Howey

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Dec 13, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Hohmann Service Manager 262-338-3379

November 07, 2024

Dealership Rating
Employee Rating

Always friendly and professional. I can arrive 15 - 20min early and work remotely in their customer waiting area with Free Wi-Fi. Complimentary coffee and snacks. Great experience. More

by JEFF.TRUNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Barb Sauer, Tyler Howey, Angie Heyse, Ashley Bales, Jacob Wilson

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Nov 11, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Jeff, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Hohmann Service Manager 262-338-3379

October 17, 2024

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Employee Rating

Service department was knowledgeable and efficient. Easy in and out appointment. Customer service was super polite! Highly recommend! More

by Judygeldnich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Heyse , Peaches at check out was super nice as well.

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Oct 18, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Judy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Hohmann Service Manager 262-338-3379

October 09, 2024

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Employee Rating

Great communication from start to finish. Did a great job explaining what was going on. Everyone is very friendly! More

by smbuske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monica

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Oct 10, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joseph and our team met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend. We look forward to having you as one of our valued customers for many more years to come! Joe Hohmann Service Manager 262-338-3379

September 18, 2024

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Employee Rating

Efficient. Pleasant. Good communication. Work is done on time as per scheduled appointment on my calendar More

by SHAEUSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Chris Flynn, Tim Heim, Dave Brooks, Tyler Howey, Jacob Wilson

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Sep 19, 2024

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come! Joe Hohmann Service Manager 262-338-3379

September 12, 2024

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Employee Rating

I have had a good experience working with this dealership and always trust that they will complete the job the way it should be done. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Angie Heyse

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Sep 12, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review, John. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Hohmann Service Manager 262-338-3379

August 20, 2024

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Employee Rating

All Good ThankYou for Your good service. I always go back to buy vehicles and the service provided. Bill More

by WILLIAMSTOREY230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Nuernberg, Richard Love, Eugene Sanchez, Chris Flynn, Tim Heim, Wayne Zarling, Dave Brooks, Barb Sauer, Angie Heyse

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Aug 20, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, William, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Hohmann Service Manager 262-338-3379

August 13, 2024

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Employee Rating

Fast service. Communicated well and updated me every step of the way. I was very satisfied. More

by Srrettig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Barb Sauer, Tyler Howey, Angie Heyse, Ashley Bales, Jacob Wilson

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Aug 14, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

August 09, 2024

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Employee Rating

They are the best in the business, that's why they are number one. Fast and.curtious. thanks More

by Farinadavid62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Barb Sauer, Tyler Howey, Angie Heyse, Ashley Bales, Jacob Wilson

Report | Print
Aug 11, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, David, please let us know. Joe Hohmann Service Manager 262-338-3379

July 04, 2024

Dealership Rating
Employee Rating

Friendly service but not very reliable They can be disappointing. Check others before committing to Gordie Boucher More

by RALJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jul 08, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joe Hohmann Service Manager 262-338-3379

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