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John Zieja

Overview Reviews (532) Inventory (279)

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John Zieja

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.8

532 Reviews

Overview Reviews (532) Inventory (279)

4.8

532 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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532 Reviews of John Zieja

September 26, 2026

Dealership Rating

Employee Rating

The team did an excellent job and got me back on the road very promptly very promptly More

by chris.flynn

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

Sep 27, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re glad the service on your Lincoln Navigator got you back on the road so quickly. Hearing your kind words means a lot to our service team. Chris Flynn General Sales Manager 262-338-3379

September 25, 2026

Dealership Rating

Employee Rating

Friendly. Kind. Mauricio, my driver, was above a 5. He was the best driver I have had anywhere! Kind. Mauricio, my driver, was above a 5. He was the best driver I have had anywhere! More

by RITA.GEILFUSS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

Sep 25, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Your praise for our driver’s friendly, attentive approach highlights the level of care we aim to deliver during service on your Lincoln Nautilus. Hearing that our driver was the best you’ve ever experienced means a lot to our service team. Chris Flynn General Sales Manager 262-338-3379

September 24, 2026

Dealership Rating

Employee Rating

Service advisors are knowledgeable. I have using your service dept for years, won't go anywhere else. I have using your service dept for years, won't go anywhere else. More

by wallacelakefarms

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

Sep 24, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Knowing that our service advisors are knowledgeable and that you’ve trusted our service department for years means a lot to our team. Thank you for choosing us for service on your Ford F-350. Chris Flynn General Sales Manager 262-338-3379

September 24, 2026

Dealership Rating

Employee Rating

John was very friendly and professional. My RV was scheduled as an RV oil change as usual. Always same day never anything different. John said they didn't know it was an RV and they usua My RV was scheduled as an RV oil change as usual. Always same day never anything different. John said they didn't know it was an RV and they usually keep them a couple to few days. I've always scheduled and had an oil change sameday with 30-45 mins else where. I'm not sure if I'm going back. People were friendly and great experience. More

by julieannwurst

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emily Knope

Sep 25, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Chris Flynn General Sales Manager 262-338-3379

September 23, 2026

Dealership Rating

Employee Rating

No They didn't solve any of my concerns, made up a story. Funny I came in with 14164 miles on and after they supposedly checked everything I wanted checked ! When I picked my Truck up it had the same milage Funny I came in with 14164 miles on and after they supposedly checked everything I wanted checked ! When I picked my Truck up it had the same milage yet??? More

by DNBRACE3

Verified Customer

Recommend Dealer

Other Employees Tagged: John Zieja

Sep 27, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly. Thank you again for your input, and we hope to hear from you soon. Chris Flynn General Sales Manager 262-338-3379

September 23, 2026

Dealership Rating

Employee Rating

The experience was friendly and efficient! Would recommend I would recommend Gordie Boucher to others Would recommend I would recommend Gordie Boucher to others More

by ELIHEY546

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

Sep 23, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the five-star rating and for recommending us to others. We’re pleased our service team could deliver an efficient and welcoming experience for your Mazda3. Chris Flynn General Sales Manager 262-338-3379

September 23, 2026

Dealership Rating

Employee Rating

Recall took longer than expected but they were persistent and maintained excellent contact throughout the process. Offered several scenarios to fit my schedule. Excellent and maintained excellent contact throughout the process. Offered several scenarios to fit my schedule. Excellent More

by SGSIEVERS12

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

Sep 23, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Hearing that our persistent updates kept you informed during the recall service on your Ford Escape PHEV means a lot to our service team. Our team is pleased we could offer multiple scheduling options to fit your needs. Thank you for the excellent rating. Chris Flynn General Sales Manager 262-338-3379

September 18, 2026

Dealership Rating

Employee Rating

Personable staff that answered all our questions about our window replacement. Thank you for being efficient our window replacement. Thank you for being efficient More

by Meghan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jacob Wilson , Josh, service department

Sep 18, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Knowing that our staff answered all your questions about the window replacement promptly means a great deal to us. Our team is pleased we could complete the window replacement on your Ford Explorer. Chris Flynn General Sales Manager 262-338-3379

September 17, 2026

Dealership Rating

Employee Rating

Very kind and knowledgeable. Reports any additional work if needed. Prompt. courteous. Friendly. Can work with others. Reports any additional work if needed. Prompt. courteous. Friendly. Can work with others. More

by don.goeden

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joseph Hohmann, Jacob Wilson, Roy Hebert, Monica Dewey, Emily Knope , Josh, Nathan

Sep 17, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the five-star rating. We’re pleased the service on your Ford Utility Police Interceptor was timely, and hearing that our team kept you informed about any additional work needed means a lot to us. Chris Flynn General Sales Manager 262-338-3379

September 15, 2026

Dealership Rating

Employee Rating

Always very informative and friendly staff I like that they send pictures as they're doing the work they send pictures as they're doing the work More

by LOUISESCHRUNK

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

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