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John Zieja

Overview Reviews (532) Inventory (279)

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John Zieja

John Zieja | Page 2

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.8

532 Reviews

Overview Reviews (532) Inventory (279)

4.8

532 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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532 Reviews of John Zieja

September 15, 2026

Dealership Rating

Employee Rating

Always pleasant personnel Always keeps me informed on what is going on on time with scheduled what is going on on time with scheduled More

by LOUISESCHRUNK

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

Sep 15, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Your feedback about our team’s friendly service and punctual updates means a lot. We’re pleased we could keep your Ford Expedition Max’s maintenance on schedule. Chris Flynn General Sales Manager 262-338-3379

September 15, 2026

Dealership Rating

Employee Rating

Always pleasant personnel Always keeps me informed on what is going on on time with scheduled what is going on on time with scheduled More

by LOUISESCHRUNK

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

Sep 15, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Hearing that we kept you informed and completed the service on your Ford Expedition Max on schedule means a lot to our service team. We’re glad our personnel could provide friendly, prompt support at each step. Chris Flynn General Sales Manager 262-338-3379

September 15, 2026

Dealership Rating

Employee Rating

Always very informative and friendly staff I like that they send pictures as they're doing the work they send pictures as they're doing the work More

by LOUISESCHRUNK

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

Sep 15, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Knowing you found our staff friendly and informative, and that the photo updates were helpful, means a lot to our team. We’re pleased we could send you pictures as we worked on your Ford Expedition Max. Chris Flynn General Sales Manager 262-338-3379

September 13, 2026

Dealership Rating

Employee Rating

This time, it was fine. But they definitely weren't going out of their way to get ford to cover a defect under warranty that ford said no to. But they told me alot of times But they definitely weren't going out of their way to get ford to cover a defect under warranty that ford said no to. But they told me alot of times when the customer contacts them directly they say yes. Im guessing your dealership has no pull with them. Probably, i should find a dealer willing to back a $75,000 car still under warranty that clearly has a manufacturer defect. More

by JBSLAUGHTER5

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

Sep 24, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Chris Flynn General Sales Manager 262-338-3379

September 13, 2026

Dealership Rating

Employee Rating

They help me a lot and take care of my car Thank you very much much More

by DEIGSTI0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

Sep 13, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Our service team is pleased we could care for your Ford Escape and assist you. Hearing that we helped you so much means a lot to us. Chris Flynn General Sales Manager 262-338-3379

September 10, 2026

Dealership Rating

Employee Rating

Great service and all repairs completed on time. Would recommend to friends and family members. Would recommend to friends and family members. More

by chad.wohlt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 11, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Our service department was glad to complete the repairs on your Ford F-450 on schedule. Hearing you’d recommend our service to friends and family means a lot to our team. Chris Flynn General Sales Manager 262-338-3379

September 08, 2026

Dealership Rating

Employee Rating

Friendly greeting at arrival, quick check in and speedy service (oil change/tire rotation). John even found me a coupon to use that I wasn't aware of! Very happy with Boucher Ford in West Bend! service (oil change/tire rotation). John even found me a coupon to use that I wasn't aware of! Very happy with Boucher Ford in West Bend! More

by Gary & Amy Jo

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

Sep 08, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Your note about the friendly greeting and swift check-in during your oil change and tire rotation highlights our service department’s efficiency. Our team is pleased John could find a coupon you weren’t aware of, and we’re glad you could be back on the road quickly in your Lincoln Nautilus. Thank you for trusting our service department with your Nautilus. Chris Flynn General Sales Manager 262-338-3379

September 08, 2026

Dealership Rating

Employee Rating

Very thorough and detailed with explanations. Quick turnaround and friendly service. I felt confident my issue was resolved. Quick turnaround and friendly service. I felt confident my issue was resolved. More

by Gary & Amy Jo

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

Sep 08, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Knowing you found the service on your Lincoln Nautilus thorough and clear means a lot to our service team. We’re pleased the quick turnaround left you confident your issue was resolved. Chris Flynn General Sales Manager 262-338-3379

September 05, 2026

Dealership Rating

Employee Rating

Great as usual. I really hate to have to do these these surveys! Enough said! I really hate to have to do these these surveys! Enough said! More

by mdengel40

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Zieja

Sep 22, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

September 04, 2026

Dealership Rating

Employee Rating

Made an appointment to drop it off at 8am. My vehicle was never serviced and I wasn't made aware of it My vehicle was never serviced and I wasn't made aware of it More

by mpaczesny

Verified Customer

Recommend Dealer

Other Employees Tagged: John Zieja

Sep 25, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Chris Flynn General Sales Manager 262-338-3379

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