Jordan Farmer

Fantastic service experience! Jordan Farmer was extraordinarily courteous, professional and prompt with all communication (as always). Highly recommended! Jordan Farmer was extraordinarily courteous, professional and prompt with all communication (as always). Highly recommended! More

by MSAWICKI0 Verified Customer Verified Customer

Report | Print

Bryan was amazing. Bryan and his crew always takes care of us. Crest Volvo is a 5 star luxury experience. Bryan and his crew always takes care of us. Crest Volvo is a 5 star luxury experience. More

by Mrmojo05 Verified Customer Verified Customer

Report | Print

If I could give zero stars, I would. Crest Volvo has been an absolute nightmare to deal with. My vehicle has been in four separate times for the same unresolved issue, and every time I’m Crest Volvo has been an absolute nightmare to deal with. My vehicle has been in four separate times for the same unresolved issue, and every time I’m told it’s just a “software problem.” No real diagnostics, no resolution, just empty excuses. Meanwhile, the issue continues to compromise the safety and reliability of my car. The worst part? The service manager was not only rude and dismissive but actually had the audacity to ask me to overlook known safety issues. That’s not just unprofessional — it’s dangerous and unethical. I came in expecting Volvo-level care and integrity, and instead I was treated like an inconvenience. There’s zero accountability, zero transparency, and clearly zero concern for customer safety. Crest Volvo has shown me they care more about brushing problems under the rug than fixing them. This dealership has failed to meet even the most basic standards of customer care and vehicle maintenance. I strongly advise others to steer clear of Crest Volvo if you value honesty, safety, and competent service. More

by CHATTAWAY0 Verified Customer Verified Customer

Report | Print

I had such a great experience at Crest Volvo! Ricardo made the entire process smooth and stress-free with his professionalism, knowledge, and kindness. He truly went above and beyond to make sure Ricardo made the entire process smooth and stress-free with his professionalism, knowledge, and kindness. He truly went above and beyond to make sure I was taken care of and comfortable with every step. On the service side, Jordan is equally excellent. He communicates clearly, is always helpful, and makes sure my car is in top shape every time I bring it in. It’s rare to find a team that is consistently this dedicated to customer care. More

by AUGUSTBORNBELLE Verified Customer Verified Customer

Report | Print

Jordan has continually made sure service was excellent for over 5 years. Appts scheduled at my convenience, calls with findings that need approval. Work quality excellent. for over 5 years. Appts scheduled at my convenience, calls with findings that need approval. Work quality excellent. More

by COSTENHOUSE Verified Customer Verified Customer

Report | Print

Services were explained clearly at the start. Dropped off the car in the morning, and got it back by the end of the day. Dropped off the car in the morning, and got it back by the end of the day. More

by Eileen Verified Customer Verified Customer

Report | Print

The service experience was good, and I appreciate the professionalism and quick turnaround. Thank you professionalism and quick turnaround. Thank you More

by YRAY.1025 Verified Customer Verified Customer

Report | Print

Loaner car process was convenient , car was ready and nice. communication during service was great. nice. communication during service was great. More

by CHARLOTTA.RILEY Verified Customer Verified Customer

Report | Print

Always friendly and thorough making sure I understand all problems and what needs attention first problems and what needs attention first More

by jessethebullet Verified Customer Verified Customer

Report | Print

Always a great experience at Crest Volvo with amazing service staff, that consistently exceeds expectations! service staff, that consistently exceeds expectations! More

by KSRMCKINNEY Verified Customer Verified Customer

Report | Print