Dealership Experience
9 yrs, 7 mos
Industry Experience
9 yrs, 7 mos
Languages Spoken
English
104 Reviews
Write a Review104 Reviews of Max Caplin
September 30, 2026
Purchasing my car from Crest Volvo in Frisco TX was the most enjoyable car buying experience I have ever encountered. Max Caplin Sales Manager exceeded all my exceptions with his courtesy & kindness. Billy most enjoyable car buying experience I have ever encountered. Max Caplin Sales Manager exceeded all my exceptions with his courtesy & kindness. Billy Delgado Product Specialist ensured my transaction went flawlessly. I highly recommend this dealership to everyone looking for a new car. More
Other Employees Tagged: Billy Delgado
September 30, 2026
Crest is the best. Manager Max and Salesman Billy will take care of you like you were family! Manager Max and Salesman Billy will take care of you like you were family! More
Other Employees Tagged: Billy Delgado
June 11, 2026
I have been a Volvo Customer since 1997. This is my 5 th Volvo. I still have my first one with over 200 k My rep Lyn Ford is Amazing. Patient kind spirited and knowledgeable of his work This is my 5 th Volvo. I still have my first one with over 200 k My rep Lyn Ford is Amazing. Patient kind spirited and knowledgeable of his work Our slogan is Volvo 4 Life Thank you Volvo Sonja Butler More
Other Employees Tagged: Rachael Mergott, Lyn Ford , Sales Rep. Greg not sure last name
June 11, 2026
The team was excellent, courteous, knowledgeable and has fantastic customer service. They made purchasing a vehicle smooth and easy. fantastic customer service. They made purchasing a vehicle smooth and easy. More
Other Employees Tagged: Locke Reynolds, Allison Owens
April 21, 2026
Love this dealership and it's employees! From Sales to Service and everything in between are very professional and friendly. A special shout-out to Rico, Max, Locke and Madolyn for a seaml From Sales to Service and everything in between are very professional and friendly. A special shout-out to Rico, Max, Locke and Madolyn for a seamless and painless new car purchase yesterday. Highly recommend Crest Volvo in Frisco! More
Other Employees Tagged: Duncan McPhail, Rico Andani, Locke Reynolds, Madolyn McPhail
April 16, 2026
Service experience was smooth and professional. Staff explained everything clearly, completed work on time, and kept me updated throughout the visit. Staff explained everything clearly, completed work on time, and kept me updated throughout the visit. More
Other Employees Tagged: Jorge Ramirez , Jordan Farmer, Billy Delgado
April 03, 2026
Excellent service. Brandon was extremely helpful, transparent and efficient. Tyler in finance as well. Great process. Perfect result. Brandon was extremely helpful, transparent and efficient. Tyler in finance as well. Great process. Perfect result. More
Other Employees Tagged: Brandon Bowen, Tyler Barna
March 30, 2026
Allison was so helpful and patient during the entire experience. She made the process seamless! She walked us through every step, answered all of our questions, and showed true customer empathy. I hope experience. She made the process seamless! She walked us through every step, answered all of our questions, and showed true customer empathy. I hope to work with her again in the future! More
Other Employees Tagged: Allison Owens
March 30, 2026
The team at Crest Volvo continues to exceed my expectations! I honestly don’t think there is a better team in the car business! expectations! I honestly don’t think there is a better team in the car business! More
Other Employees Tagged: Jorge Ramirez, Rachael Mergott, Sam Hilou , Jordan Farmer, Ally Gallagher
March 21, 2026
Crest Volvo, Brandon Bowen and Duncan McPhail (GM) delivered the Crest experience. Excellent communication and easy, flawless sales process. Wife loves her new 2026 XC90. Crest is the best. delivered the Crest experience. Excellent communication and easy, flawless sales process. Wife loves her new 2026 XC90. Crest is the best. More
Other Employees Tagged: Duncan McPhail, Jeremi Chapman, Brandon Bowen, Rachael Mergott, Bryan Bingham , Tim Taylor
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