Lyn Ford
Lyn Ford at Crest Volvo Cars
Refer Me

Lyn Ford

Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
5.0
151 Reviews

Dealership Experience

17 yrs, 5 mos

Industry Experience

31 yrs, 5 mos

Languages Spoken

English English

5.0

151 Reviews

Write a Review

151 Reviews of Lyn Ford

May 17, 2024

Dealership Rating
Employee Rating

I am so blessed to have a wonderful service person as Lyn Ford. He is always very helpful with all my S60 needs.I can always count on him. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2024

Crest Volvo Cars responded

Thank you for the fantastic review! We're thrilled to hear that you've had such a positive experience. It means a lot to our team to know that Lyn Ford consistently provides exceptional service for your S60. Reading that Lyn is a "wonderful service person" and someone you can "always count on" is truly heartwarming. We'll be sure to pass your kind words on to him – he'll be delighted to know his dedication is appreciated! At Crest Volvo Cars, we strive to build trusting relationships with our customers, and Lyn exemplifies that commitment.Thank you again for choosing Crest Volvo Cars! We look forward to seeing you and your S60 again soon.

May 08, 2024

Dealership Rating
Employee Rating

The Crest Volvo service department went above and beyond to fix my brand new XC60. The service light came on at 1500 miles which made me really anxious. I took it in and received a loaner. I was able to pic More

by flip07in
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2024

Crest Volvo Cars responded

Thank you for taking the time to share your experience with our service department. We understand how concerning it must have been to have the service light come on in your brand new XC60, especially at such low mileage. We appreciate your kind words about our team going above and beyond to resolve the issue. Providing a loaner car and arranging pick-up and drop-off through our valet service demonstrates Lyn's commitment to exceptional customer care. We're happy to hear they were able to identify and fix the problem completely, and that you'll continue to trust Crest Volvo for all your servicing needs. Thank you for choosing Crest Volvo Cars!

April 15, 2024

Dealership Rating
Employee Rating

Consistently consistent stellar customer service! Wonderful people and state-of-the-art premises. An oasis of high end care provided by expert personnel and delivered effortlessly for any Volvo owner More

by Alice in Volvoland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Crest Volvo Cars responded

Wow, what a fantastic review! Thank you for taking the time to share your experience. We take a lot of pride in providing consistently stellar customer service, and it means the world to us that you recognize the efforts of our wonderful team. We strive to create a state-of-the-art environment that feels like an oasis, and we're thrilled you feel that way. Our expert personnel are dedicated to delivering effortless high-end care for every Volvo owner, and your lingering positive impressions after each visit make all the difference. Thank you for choosing Crest Volvo Cars!

March 26, 2024

Dealership Rating
Employee Rating

Excellant customer service, have been going there for years.Always trust their advice on repairs.Vey dependable. More

by TL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2024

Crest Volvo Cars responded

Thank you for the fantastic review! We truly appreciate your loyalty and trust in Crest Volvo Cars for years. It means a lot to know you consistently receive excellent customer service and dependable advice on repairs. We strive to build long-term relationships with our customers by providing exceptional service and trustworthy guidance. We look forward to seeing you again soon and continuing to be your trusted partner in car care.

March 22, 2024

Dealership Rating
Employee Rating

As always an excellent experience Lyn Ford is the best it’s always a pleasure to get work done at Crest. More

by VIVELEGUERRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Crest Volvo Cars responded

Wow, thank you for the kind words! We truly appreciate your continued business and for recognizing Lyn Ford's excellence. Lyn is a valuable asset to our team, and we're thrilled to hear they consistently provide a positive experience for you. We look forward to seeing you again at Crest soon!

March 07, 2024

Dealership Rating
Employee Rating

Crest Volvo always does an outstanding job in taking care of my vehicle. They are very professional, courteous, knowledgeable and respectful of your time. More

by Roland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2024

Crest Volvo Cars responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

March 06, 2024

Dealership Rating
Employee Rating

Mr. Bob courtesy car driver was awesome go team Volvo woo hoo thank you for all you do! More

by marrjacqueline
Recommend Dealer
Yes

Other Employees Tagged: Bryan Bingham

Mar 08, 2024

Crest Volvo Cars responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

Mar 08, 2024

marrjacqueline responded

Top-notch service that’s the way to go!

February 21, 2024

Dealership Rating
Employee Rating

Great Service. I waited on my vehicle and everything was ready in a timer manner including a very nice wash’ More

by Mayberryeddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Crest Volvo Cars responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 01, 2024

Dealership Rating
Employee Rating

As always, the service from start to finish was impeccable. Immediately, I was greeted with a smile by Francisco on the drive, which is always pristine and spotless. Tina helped me with my loaner c More

by Lee.dfw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Francisco, Tina and Luiz…all 10 rating!!

Feb 05, 2024

Crest Volvo Cars responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

January 30, 2024

Dealership Rating
Employee Rating

Lynn and the service team provided an excellent experience as always. Lynn makes certain I am always in the loop and have an understanding of any issues and the resolution. More

by Dscottedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: receptionist team is always so pleasant

Feb 01, 2024

Crest Volvo Cars responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your visit and found our service exceptional. We truly appreciate your feedback and look forward to serving you again in the future!

1
...

Dealership Inventory (339 Vehicles)

new 2024 Volvo XC40 car, priced at $53,029
2024 Volvo XC40
new
Crystal White exterior
Automatic
All-wheel Drive
new 2024 Volvo XC90 car, priced at $67,030
2024 Volvo XC90
new
Platinum Gray exterior
Automatic
All-wheel Drive
new 2024 Volvo XC60 car, priced at $52,955
2024 Volvo XC60
new
Crystal White exterior
Automatic
All-wheel Drive
used 2020 Mercedes-Benz AMG GLC 43 car, priced at $44,619
2020 Mercedes-Benz AMG GLC 43
used
Blue exterior
Automatic
All-wheel Drive
used 2021 Volvo XC90 car, priced at $40,354
2021 Volvo XC90
used
Savile Gray Metallic exterior
Automatic
All-wheel Drive
new 2024 Volvo S60 car, priced at $49,575
2024 Volvo S60
new
Fusion Red exterior
Automatic
Front-wheel Drive