Jon Murphy | Page 5

Nissan of Elk Grove responded

Thank you for your continued support! It means a lot to hear that your experiences with us have been consistently positive, and we're proud to hear that the team continues to strive to provide a welcoming and supportive environment. We truly appreciate your trust and look forward to the next time we can assist you!

Nissan of Elk Grove responded

Thank you for your kind review! We’re so glad to hear our welcoming, attentive service, and the Lyft ride made your visit more convenient. It’s great to know the whole process felt stress-free—we look forward to seeing you again!

Nissan of Elk Grove responded

Thank you for your feedback. We apologize for the longer wait time and understand how frustrating that can be. We’re also sorry to hear about the offer regarding your vehicle; your concerns are important to us and we truly appreciate you bringing them to our attention. Please feel free to reach out directly to management to go over any frustrations that we can further assist with. We hope to provide you with a smoother and more positive experience on your next visit.

Nissan of Elk Grove responded

Thank you for sharing your experience! We’re thrilled to hear that John and our team consistently goes above and beyond, staying attentive to your needs and providing thoughtful, efficient service. We truly appreciate your trust and look forward to serving you again!

Nissan of Elk Grove responded

Thank you for your continued trust and support! We’re grateful to have you as part of our Nissan of Elk Grove family and are glad to know our team continues to provide the level of service you expect. We look forward to seeing you again for your future service needs.

Nissan of Elk Grove responded

Thank you for the 5-stars! We’re thrilled to hear that Noah and our management team helped make the process comfortable and enjoyable, and assisted in guiding both of you to the perfect vehicle. Congratulations on your new ride — we appreciate your trust and look forward to supporting you both for many miles ahead!

2PAGES7 responded

Excellent customer service and experience. Recall tasks were completed. Audio freeze wasn't addressed, could not replicate, necessary to send video if it occurs again.

Nissan of Elk Grove responded

Thank you for sharing that moment with us. We’re truly grateful for your husband’s service, and it means a lot to know that our technician could assist in making your visit feel welcoming, attentive, and personable. We’re proud to have a team that genuinely cares about our customers and takes the time to show appreciation.

Nissan of Elk Grove responded

Thank you for sharing this! We're glad to hear that our team continues to deliver the kind of high level service we are proud to provide everyday to our customers. We truly appreciate your trust and support!

Nissan of Elk Grove responded

Thank you for your 5-star review! We’re glad to hear everything was taken care of and that the inspection helped bring clarity on the needs of your vehicle. We appreciate you trusting us with your vehicle and look forward to helping you again whenever you need us.