Jon Murphy
Jon Murphy at Nissan of Elk Grove

Jon Murphy | Page 3

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.8
117 Reviews
4.8

117 Reviews

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117 Reviews of Jon Murphy

April 30, 2026

Dealership Rating
Employee Rating

Feeling friendly and having good services. Thank you very much! Have a good day! See you next time. More

by sutruong9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Nissan of Elk Grove responded

Your 5-star review means a lot to the team and we are so glad that you left your visit feeling supported and well taken care of! We always aim to provide high-level service and it's great to know our team continues to deliver just that. We'll be here to welcome you back in the future whenever you need us!

April 30, 2026

Dealership Rating
Employee Rating

Smooth, stress-free service; issue resolved quickly with clear communication and helpful guidance throughout the process! More

by Arjun S Bhambra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Nissan of Elk Grove responded

Thank you Arjun, we truly appreciate you coming in and trusting our team to help you with your vehicle! We are thrilled to hear that we could make things transparent for you throughout the process, so that you felt informed and supported during your time at the dealership. Your confidence in our team is greatly appreciated and we will always be available to assist you with any future needs!

April 29, 2026

Dealership Rating
Employee Rating

I was in for my first service on my new 2025 Altima. Oil was changed and everything looked good. They also handled a recall on the front door striker. It was a very good experience. Great service! More

by MJTRACESKI
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Apr 29, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience. We’re glad your first service on your Altima went smoothly and that everything was completed as expected. It’s great to know the visit left you feeling confident about your vehicle’s condition. We appreciate your feedback and look forward to seeing you again for your next service.

April 29, 2026

Dealership Rating
Employee Rating

Good overall. .. Slightly disappointed about not honoring the full value of a coupon but overall it was a good service. More

by Dhayes17
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Apr 29, 2026

Nissan of Elk Grove responded

Thank you for sharing your feedback. We’re glad to hear your overall experience was a positive one and that the service met your expectations. We also understand your concern regarding the coupon value not being fully honored, and we appreciate you bringing that to our attention so we can review it further. We value your business and hope to provide an even better experience on your next visit.

April 28, 2026

Dealership Rating
Employee Rating

Great customer service as usual. Raul went over all the recommendations with me. Thank you. More

by RODRICK5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Braxton, Raul Ruiz

Apr 29, 2026

Nissan of Elk Grove responded

Thank you for sharing your feedback. It’s good to know your visit felt consistent with what you’ve come to expect and that Raul made sure the recommended services were clearly explained. We appreciate your continued trust and look forward to helping you again when you need us.

April 28, 2026

Dealership Rating
Employee Rating

Jon was courteous, informative and professional. He was patient explaining options available for my concern. He addressed options that dealer can help with since this was an issue I brought up at my More

by lnakajo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Stoughton, Jack Stevens

Apr 29, 2026

Nissan of Elk Grove responded

Thank you for taking the time to share your experience. We’re glad to hear Jon handled your visit with professionalism and took the time to walk you through the available options in a clear and attentive way. It’s also good to know he followed up on your previous concern and helped address what could be done moving forward. We'll be here to welcome you back in the future whenever you need us!

April 27, 2026

Dealership Rating
Employee Rating

Nissan Elk Grove employees were very helpful, polite, makes satisfactory and complete work done fast. More

by MILABARRERA90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2026

Nissan of Elk Grove responded

Thank you for sharing your feedback. Your visit sounds like it came together well, with the team keeping things respectful, helpful, and efficient from start to finish. It’s also good to hear the work was handled properly and met your expectations without delays or complications. We appreciate you choosing us and look forward to assisting you again in the future.

April 23, 2026

Dealership Rating
Employee Rating

Great interaction with Jon and great actual time of completion. Love the Uber ride home and back to the dealership. More

by SHELTONRALPH
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Apr 28, 2026

Nissan of Elk Grove responded

Thank you for sharing your feedback. We’re glad to hear Jon made your visit a positive one and that the timing of your service worked out well. It’s also great knowing the transportation assistance helped make things more convenient while your vehicle was being serviced. We appreciate your support and look forward to seeing you again.

April 22, 2026

Dealership Rating
Employee Rating

They did a good job for me I would recommend them to anybody I will come back for more service More

by Steve Pappas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Jeff Stoughton, Rebecca Garcia, Raul Ruiz, Brandon Neveadomi , Sean Burris, Mark the service manager

Apr 28, 2026

Nissan of Elk Grove responded

Thank you for sharing your wonderful review! We’re glad to hear you had a positive, 5-star experience and that our team took good care of your vehicle during your visit. It is nice to know you feel comfortable recommending us and plan to return for future service. We truly appreciate your support and look forward to helping you again when you need us.

April 18, 2026

Dealership Rating
Employee Rating

Great communication, work done quickly Called with updates and I was helped right away Great More

by RREID9
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Apr 27, 2026

Nissan of Elk Grove responded

Thank you for taking the time to share your experience! We’re so glad to hear that the communication throughout the process and the quick turnaround made things smooth and convenient for you, and that you were kept updated every step of the way. It’s especially great to know you were able to get the help you needed right away without any delays. We'll be here to welcome you back in the future whenever you need us!

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