Johnny Montano | Page 8

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad to hear Johnny took the time to walk you through everything on your truck and made the experience a positive one. We’ll be sure to pass along the compliment, and we look forward to taking care of you again with Johnny on your next visit.

Envision Ford of Oxnard responded

Thank you for the kind words! We love hearing that our team, convenience, and quality of service all hit the mark for you. We appreciate the recommendation as well — it truly means a lot. And trust us, we hear you on the 15-word minimum! 😊 We look forward to serving you again soon. — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the great feedback! I’m glad to hear our team provided personable, efficient service and clear communication throughout your visit. We truly appreciate your trust in Envision Ford and look forward to serving you again!

Envision Ford of Oxnard responded

Thank you for sharing your experience. I’m glad to hear Johnny took great care of you and helped make a stressful situation easier, even though we weren’t able to pinpoint the issue during this visit. I appreciate your patience, and if the concern returns, we’ll be ready to take a deeper look and get it resolved for you. Thank you for giving us the opportunity to help.

Envision Ford of Oxnard responded

Thank you for sharing your experience. I’m glad to hear Johnny provided great service and took care of your concerns even with the added workload — he truly is an asset to our team. I’m sorry to hear the earlier interaction didn’t meet expectations, and I’ll be addressing that internally to ensure a smoother experience moving forward. We appreciate your recommendation and your honest feedback.

Envision Ford of Oxnard responded

Thank you for the great feedback! We’re happy to hear you found our team efficient, professional, and courteous, and that you were pleased with the service on your Kia. We appreciate you choosing us and look forward to assisting you again in the future. — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for your kind feedback! We’re glad to hear you received great attention, found exactly what you needed, and were satisfied with the pricing on your oil change. We truly appreciate your business and look forward to assisting you again in the future.

Envision Ford of Oxnard responded

Thank you for your feedback! We’re glad to hear your experience was helpful from start to finish and that our team took the time to clearly explain recommended maintenance items like air and cabin filters. Transparency and education are important to us, and we appreciate you trusting us with your vehicle’s care. We look forward to assisting you again in the future.

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad to hear scheduling was easy and that your service technician kept you informed throughout the entire process. We’re also happy the information on replacement tires was helpful. We appreciate your trust and look forward to assisting you again. — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for your kind feedback! We’re glad to hear our team was polite, knowledgeable, and kept you well informed throughout your service experience. Clear communication is very important to us, and we appreciate you trusting us with your vehicle. We look forward to assisting you again in the future.