John Lavelle
John Lavelle at Joyce Honda
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John Lavelle

Service Advisor

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.8
302 Reviews
4.8

302 Reviews

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302 Reviews of John Lavelle

April 08, 2025

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Employee Rating

Genuine Honda parts by trained Honda technicians. I have been using Joyce Honda service since 1987. Highly recommended. However, it is often hard to connect with a service advisor as they have ma More

by Bernardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

April 08, 2025

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Car was ready for pick up after a minimal amount of time. All the work requested was done. More

by MAB07834
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

April 04, 2025

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Service advisors work well with the customer by explaining problems and solutions and being willing to listen to questions and politely answer them. More

by mattk31
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino, Lloyd Wilson

Apr 09, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

April 01, 2025

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Great service to my supprise the service was like the commercial said. That does not happen to often thank you More

by GTSANDFORD17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 31, 2025

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Great Service as always - thank you. I will continue to Service my Ridgeline here. Awesome Place!!! More

by tmg1065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Matos

Apr 01, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

March 19, 2025

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Employee Rating

Love this place. Have never ONCE felt like they were less than 100% honest. Friendly, supportive, great place. More

by CHRISTOPHERJFEELEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2025

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 18, 2025

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Employee Rating

Always a great experience working with John. Always professional, great at explaining everything that is needed or was done during each visit. More

by ALDANA92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2025

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 18, 2025

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Employee Rating

John Lavelle was fast a fast service advisor who was efficient and had an amazing attitude. More

by mila0619
Workmanship
Service Time
Recommend Dealer
Yes
Mar 18, 2025

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 02, 2025

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Employee Rating

quick service good communication don't know or care about names who did the service. just know it was fine More

by LSANTO18
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

February 26, 2025

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Employee Rating

Your finance manager refused to give me what the interest rate was on the car and the salesman didn’t give us an answer More

by NJSP738
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
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