John Cordell
John Cordell at BMW of Westlake
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John Cordell

Service Director

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
257 Reviews
4.9

257 Reviews

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257 Reviews of John Cordell

November 22, 2024

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Employee Rating

Job got done on time and correctly. Communication is fantastic. Car was washed and clean. More

by Primrose
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Recommend Dealer
Yes

November 22, 2024

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Always efficient, friendly service with a nice car wash. Dealership shop was always clean as was the waiting area with refreshments!! More

by pattysue523
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Recommend Dealer
Yes

November 19, 2024

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Great facility, great staff. They have all the latest products and services that bmw offers More

by llabenz
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Recommend Dealer
Yes

Other Employees Tagged: Tom Tunnell, Mathew Povroznik

Nov 22, 2024

BMW of Westlake responded

Thank you for sharing your positive experience!

November 17, 2024

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Easy to deal with and competitively priced. Always do it right the first time. Good to buy from too! More

by rgneumann17
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Recommend Dealer
Yes
Nov 19, 2024

BMW of Westlake responded

We are very happy to have provided you with such a positive experience!

November 15, 2024

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Brittany , John …. . superb service . Might be the main reason I still own a BMW. Brittany did a marvelous job this last repair on car . They refunded me for a previou More

by TarekDbouk
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Recommend Dealer
Yes
Nov 18, 2024

BMW of Westlake responded

Tarek, we're so glad that we were able to go above and beyond your expectations! Hi Tarekdbouk, we are very happy to have provided you with such a positive experience!

November 14, 2024

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Everyone was very nice professional. The car was timely. Repaired all communications were also timely. More

by MARGOLISA
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Recommend Dealer
Yes
Nov 18, 2024

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 13, 2024

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People at Westlake BMW are very courteous, knowledgeable and helpful. Sometimes they go out of their way to take care of me even without an appointment. I can’t ask for any more than that More

by NATEMANSOUR1
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Recommend Dealer
Yes
Nov 14, 2024

BMW of Westlake responded

Thank you so much for the positive review!

November 11, 2024

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This dealership is always consistent. Perfect, accurate, organized and always comes through for the customer. Very respectful of their customers and honest. More

by MLC
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Recommend Dealer
Yes
Nov 13, 2024

BMW of Westlake responded

Hi Marie, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

November 11, 2024

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Employee Rating

Clean. Got some major rim damage from their wash bay. Never asked me if I even wanted the car washed More

by PTJT100
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Recommend Dealer
Yes
Nov 13, 2024

BMW of Westlake responded

We regret to hear that you had this experience with us. I will ask our service manger, John Cordell to reach out to you to discuss this issue.

November 03, 2024

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Employee Rating

The dealership is very professional and clean They all were very knowledgeable and helpful I will definitely go there for my next car More

by OFFTHEWALLSOCCER
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Recommend Dealer
Yes
Nov 05, 2024

BMW of Westlake responded

Thank you; we appreciate your feedback!

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