John Cordell
John Cordell at BMW of Westlake

John Cordell

Service Director

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
325 Reviews
4.8

325 Reviews

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325 Reviews of John Cordell

October 20, 2025

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Employee Rating

As always . Exceptional service and staff . Thank you ! Matt was awesome . Needless to mention Britney and John . More

by TarekDbouk
Service Price Transparency
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Recommend Dealer
Yes

October 16, 2025

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Really just the most amazing dealership you can go to. The service department is amazing. More

by bmquick08
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Recommend Dealer
Yes
Oct 21, 2025

BMW of Westlake responded

We can't wait to see you again, have a great day.

October 14, 2025

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Very nice staff. Almost no wait time! Waited a little longer than I would have liked for an appointment for my tire but it wasn’t too terrible and they also let me ad More

by DARWISHDARWISH86
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Recommend Dealer
Yes
Oct 18, 2025

BMW of Westlake responded

We are glad we could help!

October 13, 2025

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Expected time for service in an out was excellent and appreciated. Also, staff was very professional. More

by DENNYMOCK657
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Recommend Dealer
Yes
Oct 16, 2025

BMW of Westlake responded

We do hope we can be of assistance in the future. Take care!

October 02, 2025

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At bmw of westlake technicians are intelligent, people at the desk are so professional and knowledgeable to help. There are nothing else that you can really ask for More

by NATEMANSOUR1
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Recommend Dealer
Yes
Oct 05, 2025

BMW of Westlake responded

Hi Nate, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

October 02, 2025

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I really can't think of a better place to have my car serviced. The whole service department is fun to talk with and professional to work with. The technicians are top notch and always fix my car. The pa More

by BQUICK
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Recommend Dealer
Yes
Oct 05, 2025

BMW of Westlake responded

We're so glad that we were able to go above and beyond your expectations!

September 26, 2025

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The people are very nice and I had no problems ever. I have purchased two cars and so far everything is good. More

by JRIVERA36
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Recommend Dealer
Yes

September 25, 2025

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All Issues Resolved and I am Very Pleased with the results. Kevin and John are respectful and understanding!! More

by NICKSTALDER
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Recommend Dealer
Yes

Other Employees Tagged: Kevin C Wagner

Sep 28, 2025

BMW of Westlake responded

Nick, we really appreciate your feedback!

September 20, 2025

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The whole group is very helpful and attentive any time I go there. The sales people are there to assist but are not overbearing and give you space More

by KVMJAME
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Recommend Dealer
Yes
Sep 23, 2025

BMW of Westlake responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

September 15, 2025

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Absolute trash. All the way up the leadership board. They will find any way possible to avoid honoring your warranty. The only way to solve the problem is to AVOID T More

by Chad Gerzeny
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Recommend Dealer
No
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