John Cordell

It’s Saturday, i found a leak or what i thought it was a leak so i called BMW of westlake and i spoke with Matt and right away he asked us to bring it over and he had a loaner ready for us . So i can’t ask leak so i called BMW of westlake and i spoke with Matt and right away he asked us to bring it over and he had a loaner ready for us . So i can’t ask for a better and quicker service than that More

by NATEMANSOUR1 Verified Customer Verified Customer

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Kevin was my service representative and he did an outstanding over an above job with my service. I will always be bringing my car back to kevin outstanding over an above job with my service. I will always be bringing my car back to kevin More

by SWGANNON Verified Customer Verified Customer

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Cory is the best! He cares he really goes above and beyond to help customers! Love Cory! I wish it was more people like him. He cares he really goes above and beyond to help customers! Love Cory! I wish it was more people like him. More

by Brandi Roby Verified Customer Verified Customer

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The service center is respectful and works to reduce stress in all interactions. I’ve been treated well by this department so far. stress in all interactions. I’ve been treated well by this department so far. More

by KRISTINMEYERS81 Verified Customer Verified Customer

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Friendly and competent staff. Service and showroom staff helpful and able to solve issues when they arise. Service and showroom staff helpful and able to solve issues when they arise. More

by RWDEES Verified Customer Verified Customer

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The people at BMW of Westlake were polite and courteous. I will definitely be going back to them for future serving on my X5 I will definitely be going back to them for future serving on my X5 More

by DYLANSAMMY Verified Customer Verified Customer

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BMW Westlake’s service department has always treated me well. Special shout-out to Matthew he’s a great communicator and always goes out of his way to help. I’ve brought my M5 in several times, and they’v well. Special shout-out to Matthew he’s a great communicator and always goes out of his way to help. I’ve brought my M5 in several times, and they’ve consistently done a great job, from sending service videos to keeping me updated. That’s why I keep coming back. Keep up the great work—you’ve got a long-term customer. More

by AudiAsh Verified Customer Verified Customer

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Great customer service from Brittany. The team was able to diagnose a complicated issue and solve the problem relatively quickly. The team was able to diagnose a complicated issue and solve the problem relatively quickly. More

by MJS Verified Customer Verified Customer

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Brittaney and her team were awesome to work with! Would definitely recommend her to anyone needing work done on their BMW. I appreciate her being overly cautious with my custom work and making sure I Would definitely recommend her to anyone needing work done on their BMW. I appreciate her being overly cautious with my custom work and making sure I did the right things to ensure my bmw was good for years to come. If you're looking for someone to take care of your car as much as you do, call Brittaney! More

by MELENDEZ.MIKE Verified Customer Verified Customer

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Fast service, kept me informed along the way, made reasonable recommendations. The waiting area was also pleasant. reasonable recommendations. The waiting area was also pleasant. More

by JOEBAHHUR Verified Customer Verified Customer

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