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John Chapman
John Chapman at Ken Ganley Ford Norton

John Chapman | Page 30

General Sales Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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5.0
347 Reviews
5.0

347 Reviews

Write a Review

347 Reviews of John Chapman

October 05, 2020

Dealership Rating
Employee Rating

Thank all you so much for all your help. Great job helping me get my new car. I will be back again in the future. ! More

by andrew.blowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

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Oct 06, 2020

Ken Ganley Ford Norton responded

Thank you, Andrew! Here at Ganley Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 05, 2020

Dealership Rating

Transaction was smooth and easy. Had some quality used cars available. Returned over the weekend to consider the purchase of a new vehicle. Give the purchase consideration. More

by jt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

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Oct 05, 2020

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 21, 2020

Dealership Rating
Employee Rating

Pleasant shopping experience and got the exact Explorer we were looking for. Franco and the team at Ganley took great care of us! We will return in the future. More

by Holpuch05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Craig Douglas

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Sep 21, 2020

Ken Ganley Ford Norton responded

Thank you for choosing Ganley Ford, your feedback and rating mean a lot to us. We're glad Franco and our team were able to help, and we hope to see you again! Congratulations on your new Explorer!

August 28, 2020

Dealership Rating
Employee Rating

Great people and very thorough. Would recommend! Tony, Craig and John made the process easy and quick. Very clean and professional even during this pandemic. More

by Katherine M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Tony Zuppe

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Aug 29, 2020

Ken Ganley Ford Norton responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!

August 24, 2020

Dealership Rating
Employee Rating

They made me feel important. Went overboard to make my buying experience memorable. Felt like I was a member of their family. I’ll shop there again More

by Lorin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Tony Zuppe

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Aug 25, 2020

Ken Ganley Ford Norton responded

It's great to hear, Lorin, that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

August 17, 2020

Dealership Rating

Austin was a pleasure to work with. All the paperwork was ready and it didn't take long to get on my way. Clean atmosphere. More

by RP61957
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Temsey

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Aug 18, 2020

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Austin and the rest of our team, and we look forward to working with you again.

August 15, 2020

Dealership Rating
Employee Rating

Franco was very polite, knows his job well. About Ganley Ford the whole staff was polite. The environment was like home. Thanks for everything you helped us with!!! More

by Cinnersue74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Craig Douglas

Print
Aug 18, 2020

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ganley Ford. I'm glad to hear that Franco was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

August 13, 2020

Dealership Rating
Employee Rating

Great experience getting my first new F-150. Management was beyond helpful and salesman was extremely friendly and not pushy. Highly recommend them for any new or used vehicle purchase! More

by AJ
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Kirchenbauer, Fulton Benya, Scott Spath , John Asano, Paul Asano, Staci Stonestreet, Austin Temsey

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Aug 13, 2020

Ken Ganley Ford Norton responded

Thank you for choosing Ganley Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Congratulations on your new truck!

August 03, 2020

Dealership Rating
Employee Rating

I’ve been buying fords from Ganley since 1998 and I’m on number 5 very satisfied with everything I’ve never gotten a bad one yet More

by GOATMOM4EV
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Austin Temsey

Print
Aug 04, 2020

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 20, 2020

Dealership Rating
Employee Rating

This is my third lease with Ganley Ford in Barberton. The staff and sales person were very friendly and professional. Franco makes getting a new a easy and stress-free experience. More

by pcosgrove1
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Franco D. Casalinova, Craig Douglas

Print
Jul 21, 2020

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

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