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John Caruso

Overview Reviews (372) Inventory (146)

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John Caruso

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John Caruso

Client Advisor

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

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5.0

372 Reviews

Overview Reviews (372) Inventory (146)

Dealership Experience

24 yrs, 9 mos

Industry Experience

24 yrs, 9 mos

5.0

372 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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372 Reviews of John Caruso

May 14, 2025

Dealership Rating

Employee Rating

It is a pleasure working with sales department John Caruso, who is attentive, helpful and knowledgeable. Caruso, who is attentive, helpful and knowledgeable. More

by KARENSZABO08

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

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May 05, 2025

Dealership Rating

Employee Rating

John C was fabulous. Look key, informative, genuine. We ate BMW fans. 5th one. Wonderful! Look key, informative, genuine. We ate BMW fans. 5th one. Wonderful! More

by DVDJK1

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Niedzwiecki, Jared Jeschelnig

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May 08, 2025 -

BMW of Westlake responded

We are very happy we could provide you with a positive experience!

March 27, 2025

Dealership Rating

Employee Rating

Always great service, with a smile. If the work will take hours they offer rides, or loaners and work with your schedule. highly recommend. If the work will take hours they offer rides, or loaners and work with your schedule. highly recommend. More

by LUIS64

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ken Delk, Brittaney Quick, John Cordell, Jeff Hughes, Cory McConville, Andrew Shaw, Mathew Povroznik

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Mar 28, 2025 -

BMW of Westlake responded

Thank you; we appreciate your feedback!

January 09, 2025

Dealership Rating

Employee Rating

Been buying from the owner for years. Highest integrity. Management excels in service and performance. Highest integrity. Management excels in service and performance. More

by JPMOONEY1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adam Moon

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Jan 11, 2025 -

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

January 06, 2025

Dealership Rating

Employee Rating

Always my best experience with Ganley. Ken Ganley does it best either best team. Adam and John do it best. Ken Ganley does it best either best team. Adam and John do it best. More

by JPMOONEY1

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adam Moon

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Jan 07, 2025 -

BMW of Westlake responded

Thank you for sharing your positive experience!

December 21, 2024

Dealership Rating

Employee Rating

This was my 3rd BMW from John and Westlake. It was a great experience and the service department is exceptional. It was a great experience and the service department is exceptional. More

by jrchattin

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jared Jeschelnig

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December 15, 2024

Dealership Rating

Employee Rating

I have bought / Leased many cars from this dealership since the time they opened. John Caruso has been my go to salesman for many years. With Adam’s leadership these people do a great job be it sales or since the time they opened. John Caruso has been my go to salesman for many years. With Adam’s leadership these people do a great job be it sales or service it’s first class! More

by JIMDDOP

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ken Delk, Robert Strecker, Adam Moon, Mike Niedzwiecki, Brittaney Quick, John Cordell, Cory McConville

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Dec 20, 2024 -

BMW of Westlake responded

Hi Jim,, thank you so much for your positive comments about BMW of Westlake!

November 29, 2024

Dealership Rating

Employee Rating

Great people. They know cars and work together for a fantastic experience. Traded in my last x3 that was serviced and ran great for over 11 years. Give John a try They know cars and work together for a fantastic experience. Traded in my last x3 that was serviced and ran great for over 11 years. Give John a try today More

by DWMAJCHER

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Don Cepek, Robert Strecker, Adam Moon, Mike Niedzwiecki, Brittaney Quick, Jared Jeschelnig

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Dec 01, 2024 -

BMW of Westlake responded

Reviews like this give us motivation and help us ensure we provide high-quality care.

October 31, 2024

Dealership Rating

Employee Rating

A fantastic experience as always. This the second car I’ve purchased from John and it won’t be the last, Thanks John for a great experience! This the second car I’ve purchased from John and it won’t be the last, Thanks John for a great experience! More

by tphiggins44107

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ian

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Nov 02, 2024 -

BMW of Westlake responded

Reviews like this give us motivation and help us ensure we provide high-quality care.

October 26, 2024

Dealership Rating

Employee Rating

John, Michael, and Ian all did an amazing job! Impeccable service from start to finish. Impeccable service from start to finish. More

by mcmilefchik

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Niedzwiecki, John Cordell, Ian Filo

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Nov 01, 2024 -

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

Dealership Inventory (146 Vehicles)

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All-wheel Drive

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All-wheel Drive

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Automatic

All-wheel Drive

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View Vehicle Details

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2025 BMW Z4 | new

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2025 BMW Z4

new

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Automatic

Rear-wheel Drive

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2025 BMW X5 | new

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2025 BMW X5

new

Lime exterior

Automatic

All-wheel Drive

$81,675

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2018 Jaguar F-PACE | used

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2018 Jaguar F-PACE

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Automatic

All-wheel Drive

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John Caruso

Client Advisor

BMW of Westlake

372 Reviews of John Caruso

Dealership Inventory (146 Vehicles)

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