John Brooks | Page 7

Nissan of Elk Grove responded

Thank you for sharing your review. We’re happy to hear your visit was quick and that our team provided a friendly and positive experience throughout your service. We truly appreciate your recommendation and your support!

Nissan of Elk Grove responded

Thank you for taking the time to share your experience. We’re glad your vehicle was properly taken care of during your recent visit, though we understand your concern regarding the earlier air filter issue and how that would have been frustrating to discover later. Situations like this are not reflective of the standards we hold ourselves to, and your feedback will be reviewed with our team to help reinforce proper quality checks. We appreciate your continued trust and are grateful for the opportunity to keep earning it moving forward.

Nissan of Elk Grove responded

Thank you for sharing your wonderful review! We’re glad to hear you had a positive, 5-star experience and that our team took good care of your vehicle during your visit. It is nice to know you feel comfortable recommending us and plan to return for future service. We truly appreciate your support and look forward to helping you again when you need us.

Nissan of Elk Grove responded

Thank you for taking the time to share your experience. It’s great to hear that your visits feel smooth and welcoming, and that the team continues to treat you with kindness each time you come in. We’re also glad the communication throughout your service helps you stay informed and comfortable with the work being done on your vehicle. Knowing you leave with confidence in your car means a lot to us, and we appreciate your continued trust.

Nissan of Elk Grove responded

Thank you for sharing your feedback. We’re glad to hear you felt well informed during your visit and that the environment was clean and comfortable while you waited. It’s great to know your experience was positive enough that you’re considering us for your future maintenance needs. We appreciate your trust and look forward to seeing you again.

Nissan of Elk Grove responded

Thank you for sharing your feedback. We’re glad to hear you had a positive service experience and that everything was handled in a timely and efficient manner. It’s great to know our team met your expectations during your visit. We appreciate your recommendation and look forward to assisting you again in the future.

Nissan of Elk Grove responded

Thanks for sharing your honest feedback. I’m sorry for the frustration you’ve had having to verify your maintenance coverage each time, especially since it was included with your dealership purchase. We truly appreciate your patience and working through it with us, and your feedback is helpful as we continue to improve how these contracts are handled and verified. If you have not yet, please feel free to get in contact with our service manager, Patrick Braxton, to resolve any current or lasting issues you may have.

Waltowerbeverly responded

Thank you for your servive

Nissan of Elk Grove responded

Thank you for sharing your honest review. We understand your concern regarding the maintenance reminder still appearing after your visit. That should have been updated during your service, and we appreciate you letting us know so we can review it with the team. We value your feedback and hope to do better on a future visit.

Nissan of Elk Grove responded

Thank you for taking the time to share your experience. It’s great to hear that our team consistently makes you feel comfortable and supported during your visits, and that you’re kept well informed throughout the service process. We really value your continued support and are glad to know we’ve been able to provide the kind of service experience you can rely on over time.