John Brooks
John Brooks at Nissan of Elk Grove

John Brooks | Page 17

Senior Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

Contact Me
4.7
213 Reviews

Dealership Experience

22 yrs

Specialties & Trainings

Nissan Bronze Certified

Nissan Award of Excellence Winner

4.7

213 Reviews

Write a Review

213 Reviews of John Brooks

March 05, 2022

Dealership Rating
Employee Rating

Sales rep. Edwin Escamilla was excellent at finding us the right person to solve our problem. It is because of him that I didnt rate 1 star on this review.As fo More

by Raidervic24
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sang Chac, Edwin Escamilla, Joe Luiz, Travis Mancera, Warren Santos

Mar 08, 2022

Nissan of Elk Grove responded

Thank you for speaking with Warren Santos, our General Manager. We are happy to hear he resolved any items for you. If you ever have any questions in the future, he can be reached at 916-405-5159. We appreciate your business.

October 18, 2021

Dealership Rating
Employee Rating

Outstanding Customer Service! A special thanks to khanh Ho for advocating for me and kindness More

by Qnceola
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho , David Hidalgo

Oct 18, 2021

Nissan of Elk Grove responded

We appreciate the 5-star review! It’s so great to hear your experience with us was so great. Until we see you next, happy motoring!

October 10, 2021

Dealership Rating
Employee Rating

Khan is a great salesman! He went out of his way and got me the deal I wanted :) I was able to keep the same monthly car payment! His general manger, Warren Santos gave me 7 year/100,000 mile bumper to bump More

by Moliva2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho , Maria Angulo, John Driebe, John Ryan Driebe, Janice Feliciano, Jeremy Ferguson, Erik Fletcher, Warren Santos

Oct 11, 2021

Nissan of Elk Grove responded

Thank you for sharing your positive experience with Khanh! We are so happy he was able to make your car buying experience so simple! We look forward to the long lasting relationship.

August 31, 2021

Dealership Rating
Employee Rating

We found just the car we wanted at Nissan Elk Grove. Our new Pathfinder has everything we need and more. Khanh Ho in Sales and John Brooks in Service were very friendly and knowledgeable. Even the Finance t More

by oogramm
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho

Sep 02, 2021

Nissan of Elk Grove responded

Congratulations on your new Pathefinder! It was a pleasure serving you and your family. If you have any questions, we are one call away. Happy motoring!

July 01, 2021

Dealership Rating
Employee Rating

Today was a great day I want to initially thank the Nissan staff service advisor Brooks and the front desk information desk young lady. Who direct me to finance manager Jambert Corpus, who took the tim More

by jmedellinret
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Angulo, Jambert Corpus, Maritza Herrera, Jambert Corpus

Jul 02, 2021

Nissan of Elk Grove responded

Thank you for the 5-stars! I'm happy to know you received honest customer service, We truly value you as a client and look forward to the relationship ahead.

June 17, 2021

Dealership Rating
Employee Rating

It was a pleasure being served by the Nissan salesman in the finance Francisco and Brianna the vehicle is wonderful an item is missing the back cover More

by Geenahjean
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho , Briana Carroll, Jeremy Ferguson, Erik Fletcher, Franz Henderson

Jun 17, 2021

Nissan of Elk Grove responded

Thank you for sharing your wonderful experience with our Nissan team. We are so grateful for the opportunity to work with you. If something is missing, please contact your salesperson directly so we can understand and help resolve.

June 03, 2021

Dealership Rating
Employee Rating

I was absolutely satisfied with Lucy’s help she went above and beyond to help me at all times she had an answer to all my questions she’s verry knowledgeable And she doesn’t give up she gives it he More

by Blanca Islas
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Angulo, Lucy Cortes

Jun 03, 2021

Nissan of Elk Grove responded

Blanca, We appreciate you taking the time to leave this 5-star review! I'm happy to know Lucy went above and beyond to ensure you had a good time with us. If you have any more questions, we are one call away. Happy motoring!

February 05, 2021

Dealership Rating
Employee Rating

This was by far the best car buying experience I’ve ever had. The sales person we worked with Jack was very friendly and knowledgeable. He answered all of my questions and got my into a new car at a price t More

by Desirairichardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Stevens , Maria Angulo

Feb 05, 2021

Nissan of Elk Grove responded

Desirai, Thank you for the 5-stars! I'm glad you had such a good time with Jack. If you have anymore questions, don't hesitate to reach out to us.

March 27, 2019

Dealership Rating
Employee Rating

GreatI Khan made my experience very warm and personal. I appreciated the non aggressive approach. I was very comfortable w/Khan and dealership. Thank you so More

by Mndvision13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho , Maria Angulo, Warren Santos

Mar 27, 2019

Nissan of Elk Grove responded

We appreciate you taking to the time to share about your warm experience with Khanh, and are happy to hear that he was able to help you in a comfortable manner. Please don't hesitate to call Khanh or any of our team if you ever have any additional questions.

January 21, 2019

Dealership Rating
Employee Rating

Nissan EG and Ray This is the third time I have done business with Nissan of EG and won’t be the last. My lease ended and I purchased my vehicle. Jay assisted me wi More

by bpd2164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Angulo, Jay YU

Jan 22, 2019

Nissan of Elk Grove responded

Scott K., Thank you so much for taking time to share your experience. We are so glad Jay was there to provide you excellent customer service. We truly appreciate you and your loyalty. Until next time, happy motoring!

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